Installation Manager

Who We Are

Ocado is a UK-based company listed on the London Stock Exchange (Ticker OCDO). We are one of the world’s largest dedicated online grocery retailers, operating our own grocery and general merchandise businesses under Ocado.com and other specialist banners, alongside our Ocado Solutions division.

The#LI-REMOTE Ocado Solutions division delivers our innovative robotics and software technology—known as the Ocado Smart Platform ("OSP")—to major retail partners globally. OSP provides access to advanced infrastructure, proprietary software applications, and cutting-edge automation designed to power highly efficient, world-class online grocery operations.

Our unique and industry-leading technology is helping transform how people shop. In North America, we’ve partnered with several companies to help redefine the grocery customer experience through centralized, automated, and scalable solutions.

Come join us as we grow our North American team, bringing advanced robotics and logistics technologies to one of the most dynamic e-commerce markets in the world.

What You Will Do

As an Installation Manager, you will lead the successful deployment of Grid Structures or Mechanical Handling Equipment (MHE) within automated partner facilities such as Customer Fulfilment Centres (CFCs), Distribution Centres (DCs), and warehouses.

Key responsibilities include:

• Manage installations to meet project cost, quality, safety, and schedule targets
• Supervise external contractors delivering major work packages (typically 6–14 month timelines)
• Conduct onsite quality checks, including working at height (up to approx. 8m)
• Support project planning and phasing
• Identify and resolve technical installation issues, escalating as needed
• Mentor and support newer team members
• Promote and enforce safe working practice
• Contribute to health and safety documentation (e.g., risk assessments, safe systems of work)
• Collaborate with Supply Chain teams and other departments to ensure effective contractor selection and readiness
• Capture lessons learned and contribute to continuous improvement of delivery methods
• Build strong working relationships with contractors, internal teams, and partner stakeholders

Skills & Experience:

• Proficient in interpreting technical and electrical drawing
• Experience in mechanical installation (e.g., structural steel, racking systems, automation, or conveyors)
• Skilled in communicating technical topics to various stakeholders
• Experience coordinating and supervising contractors onsite

Qualifications:

• An engineering background, or degree or equivalent experience
• Experience of mechanical installation of structural steel, or pallet racking and/or ASRS systems.
• Experience in managing the installation and commissioning of Automation equipment or Conveyor systems.
• Relevant site safety certifications for national/local HSE compliance
• Trained in low-voltage electrical lockout/tagout procedures and risk assessments
• Familiarity with high-risk activities (e.g., working at height, lifting operations)
• Understanding of construction/engineering safety regulations and contract management
  
  

Physical Activities: 

• Navigating active construction or installation sites, including confined or elevated areas
• Prolonged standing, walking, or sitting
• Communicating with teams, contractors, and stakeholders

Environmental Conditions: 

• Low temperatures and noisy environments. 

Why Ocado?

We have revolutionized the online grocery world. Our technology is at the forefront of our business and it’s the people, like you, willing to challenge the norm to come up with innovative ideas that have enabled this. We offer a challenge like no other, interesting projects to work on and a sense that you are part of a team doing something different. With this being our first site in Canada, you will be part of our success in a new country, with opportunities to develop your career within a structured path, whether it be improving your technical skills and ability or progressing into management roles. So what are you waiting for?

For a sense of who we are and what we deliver we invite you to explore online to learn more about Ocado Technology and Ocado Engineering, which directly support the Ocado Solutions division, and take the next step in what will be an amazing career with us.

For a sense of who we are and what we deliver we invite you to explore online to learn more about Ocado Technology and Ocado Engineering, which directly support the Ocado Solutions division, and take the next step in what will be an amazing career with us.

Learn about our partnership with Kroger:

• Kroger Bets on Robots With Ocado Deal
• Meet Ocado, Kroger’s Newest Weapon in Its Grocery Delivery War with Amazon and Walmart
• Check out this video about our advanced robotics technology

Ocado is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, religion, age, disability, veteran’s status, or any other classification as required by applicable law.

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