Customer Advisor

This role is based in Auckland.

What you'll be doing:  Te whakamahere 

The Export Customer team is NZTE's first point of contact for customer enquiries and new customers. The team provides outstanding customer support and appropriate solutions to New Zealand's early stage exporting businesses, helping them to focus, accelerate and execute on their international business goals. 

You will be part of a highly collaborative and fast paced team that is tasked with enabling New Zealand companies to thrive through the early stages of their internationalisation journey.  

What you'll need to be successful:  Ō Pūkenga 

-                 You will be an ambitious, high-performing person who excels in collaborative, flexible, customer centric environments. 

-                 You will be an energetic and proactive self-starter. 

-                 You will have excellent written and oral communication skills, and the ability to communicate effectively and responsively with enquirers from diverse industry sectors and business backgrounds and cultures. 

-                 You will be a confident stakeholder manager who enjoys building rapport and developing trusted relationships. 

-                 You are customer centric - you will have an ability to connect with New Zealand exporting businesses with empathy and credibility, along with being naturally curious and interested. 

For more information on the role please view Customer Advisor Position Description. 

Why you’ll love working here - Nau mai ki Te Taurapa Tūhono 

-                 Work laptop and phone provided

-                 Hybrid working with up to two days from home

-                 Five weeks annual leave

-                 Wide range of internal learning and development opportunities including having access to a highly rated internal coaching programme.

For a full list of benefits - Life at NZTE

What's next:  Te ara ki tua 

If you are driven, adventurous and passionate about helping New Zealand companies to grow internationally, please apply now!  

Applications close Sunday 16th February at 11:59pm NZT. 

At New Zealand Trade and Enterprise (NZTE) we are a passionate people-focused team and an equal opportunity employer. We seek diversity of thought; welcoming and encouraging you to apply regardless of ethnicity, gender, religion, age, sexual orientation, gender identity, neurodiversity, or disability. If we need to make specific accommodations in any part of the interview process, please note this in your application or discuss with the Talent Acquisition Specialist.