Director, Production Operations NBC4 & T52 Los Angeles

NBCU Local is reimagining storytelling for the next generation of local news watchers, delivering local content to English and Spanish-speaking audiences in 31 U.S. TV markets and Puerto Rico. We are comprised of NBC Owned Television Stations, NBC Sports Regional Networks and Telemundo Station Group – plus multicast networks COZI TV and TeleXitos, regional cable news network NECN, and 16 free ad-supported streaming TV (FAST) channels – including 11 NBC local news, four Telemundo regional news channels.

The NBCU Local Technology & Operations (TechOps) organization provides Technology & Workflow Solutions, Support, Media Operations, Production, Studio and Facilities services that power NBCU Local content creation and distribution.

We are looking for a Director, Production Operations to join the TechOps team supporting the NBC4 & Telemundo 52 Los Angeles Media Operations Center and Control Rooms. As the Director, Operations, you will be primarily responsible for leading Operations Teams delivering daily live news production in our Production Control Rooms and Media Operations Center, supporting NBCU Local News field, editorial and production teams. You will also serve as a key engagement lead to other departments, be the client-facing Operational Representative, ensuring successful delivery of production services to these internal client groups. In this role, you will partner with the Director of Technology to support business needs, while being the liaison connecting Operations and Technology Support Teams. This role reports to the TechOps Regional VP and provides strategic support to the General Manager/President of NBC4 & Telemundo 52.

Job Responsibilities:

• Lead the operations teams responsible for delivering overall technical execution and quality of live productions
• Lead staffing and management of studio Directors and Media Operations Center Staff, including hiring, scheduling and performance management in accordance with station policies and collective bargaining agreements.
• Support local General Manager in station’s Key Performance Indicators and Partner with GM and TechOps RVP in strategic planning and execution against station KPI’s
• Partner with the news VPs of NBC4 and T52 as well as other stakeholders as needed through regular and clear communication
• Collaborate with Local Finance Leads and TechOps RVP in planning of TechOps operating and capital budgets
• Implement TechOps standards and ensure overall operational accountability of standard operating procedures
• Direct Teams in planning and execution of live special event coverage (parades, debates, etc.) and resource allocation analysis
• Direct operational response and stakeholder communication during incident and disaster recovery scenarios impacting production operations
• Participate and contribute to the design, development, and execution of new TechOps workflows, projects and initiatives
• Partner with 3rd party vendors and internal service providers to best service the needs of the operation and business
• All other duties as assigned.

• Minimum of 10 years relevant experience, including minimum 5 years of leadership experience, consisting of direct people management and leading teams
• Bachelor’s degree in computer science, engineering, radio, television & film, related fields or equivalent experience.
• Experience managing direct reports and leading teams including experience coaching manager level direct reports
• Experience leading operational functions of mid to major market news or live event production operations
• Experience with media asset management systems and methodologies
• Experience in an operational role in the live news or sports production business
• Experience in managing 3rd party vendors relationships as well as managing operating and capital budgets

Eligibility Requirements:

• Interested candidates must submit a resume/CV through nbcunicareers.com to be considered.
• Must be willing to work in Universal City, CA 
• Must be available to work during major on-air events, breaking news, severe weather, severe weather, new system integrations and updates, and be available 24-7 which includes willingness to travel and work outside standard hours, and on weekends with short notice
• Must have a valid driver’s license.
• Must have unrestricted work authorization to work in the United States

Desired Characteristics:

• You enjoy working with people, know how to build high-performing teams, and want to make a positive impact working in local live production
• History of establishing and maintaining operational standards and team accountability
• History of establishing and maintaining client relationships, resulting in satisfied stakeholders
• Ability to foster a collaborative environment while rolling out new processes and procedures
• Creative problem solver with a solutions-oriented mindset
• Knowledge of FCC rules and laws pertaining to news broadcasting on multi-media platforms, and employment and labor regulations
• Ability to coach and develop team members throughout their career journey
• Ability to articulate clear performance expectations, provide accountability for team members and communicate effectively across stakeholders at all levels
• Experience with managing employees covered by collective bargaining agreements is a plus.
• Bilingual in English/Spanish is highly desired

Additional Requirements: 

• This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. 
• Required On-Site: This position is required to be performed full-time from NBCUniversal-designated worksite.
• Salary range: $160,000 to $190,000 (Bonus and Long-term incentive eligible)

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].