Logistics Manager

About Mrs. Alice

Mrs. Alice by Alice Naylor-Leyland is redefining how you  shop  tablescapes, tableware and homeware. The brand launched over Christmas 2019 and has been growing rapidly ever since. Creating monthly seasonal drops, Mrs. Alice is  inspiring customers all over the World to dress their homes beautifully.

About the role

The logistics manager role plays a key role in the business to get our product from our global supply base to our distribution centers (UK and USA), on time. The position is for someone with flawless attention to detail, a brilliant collaborator with our suppliers and buying and merch team, and our warehouse teams; and a great negotiator to hustle for the best freight prices and schedules. You will be really keen to develop, keep on top of macro trends, and driven to hit targets. 

Here’s what you’ll be working on:

• Accountable for the operational budget on inward freight 
• Deliver operational KPIs on freight and carrier performance
• Book and manage all freight movement across the business
• Have a clear understanding of imports and exports into and out of the USA and UK from a global supply base including HS Codes, duties and tariffs.
• Own the data accuracy, visibility and reporting at board level of all stock movement from order through to delivery to the customer.
• Drive an improvement culture, innovating and developing operational processes and systems
• Work cross-functionally with the buying, operational and customer service teams to ensure we’re efficient with costs and managing customer experience. 

• Experience in managing freight inwards in a hyper scaleup physical/digital, DTC environment with a complex supply base.
• Experience in homewares is a bonus! 
• An excellent communicator with strong interpersonal skills
• Ability to manage and own carrier relationships with excellent negotiation skills to ensure we have the best rates
• A keen interest in the macro environment trends impacting shipping costs
• Analytical and data-driven; you love to back up your decisions with hard facts, stats and numbers
• Project management skills such as leading developing new freight solutions  or stock relocation projects preferred
• Commercial management skills being able to conduct analysis, identify marginal gains and lead tenders and commercial negotiations. 

• 25 days holiday allowance
• A great place to work with a cool team
• Bonus based on performance 
• Great personal discount code and a friends and family one too