Mortgage Operations Support Specialist

Job Summary

A company is looking for a Mortgage Branch Support Specialist.

Key Responsibilities

• Become a subject-matter expert on the company's systems, product offerings, and internal resources
• Respond promptly to inquiries from mortgage team members related to operational workflows and compliance protocols
• Collaborate in developing, updating, and documenting department-level policies and standard operating procedures

Required Qualifications

• Prior experience in mortgage operations, loan processing, banking support, or a related administrative role preferred
• Strong understanding of residential mortgage processes and regulatory compliance
• Proficiency with banking systems, productivity software, and collaboration tools
• High degree of professionalism and alignment with the company's culture and customer-first approach