Market Operations Specialist, Futures & Equities

About the Role: Market Operations Specialist

Moomoo is a comprehensive brokerage platform that empowers proactive investors to take control of their financial future with ease and confidence. We integrate professional trading data, global financial news, a trading community, and an innovative desktop platform to provide users with better data, tools, and performance.

As a Market Operations Specialist focused on futures at moomoo, you will help support the day-to-day operations of our futures trading platform. This entry-level role is key to ensuring our futures market activities run smoothly, efficiently, and in line with regulatory standards. You’ll assist in monitoring trade flows, resolving operational issues, and supporting the execution of client orders. With a growing understanding of futures products and market mechanics, you’ll contribute to the continuous improvement of our systems and processes, helping us deliver a reliable and seamless experience for our customers.

Responsibilities

• Collaborate closely with the Market Operations team to manage critical trading and margin functions, ensuring operational excellence and adherence to industry regulations
• Execute and oversee daily tasks related to trading operations, including account level risk management, margin call resolution, and exception handling
• Work collaboratively with cross-functional teams to facilitate seamless operations and align with strategic business objectives
• Play a key role in tracking and resolving margin calls and exceptions, while maintaining risk management practices
• Monitoring overnight (U.S. hours) risk systems, ensuring adherence to U.S. requirements
• Resolve customer inquiries via phone, email, and chat

Qualifications

• Background in the financial industry, with experience directly in trading.
• Proficiency in understanding options and futures strategies, facilitating informed decision-making and risk assessment.
• Demonstrated ability to work well under pressure in a fast-paced environment, making sound decisions even during high-stress situations.
• Previous experience in futures trading, demonstrating familiarity with futures market dynamics.
• Proficiency in the English language*.
• Possess FINRA Series 3, 7 and 63 licenses; Licenses may be obtained within 180 days of start date*.
• Strong technical skills, including the ability to leverage advanced tools and technology for insights and communication.

Bonus points if you have bilingual proficiency in English and Chinese, prior exposure to implementing trading technologies and automation in market operations, and a history of taking on projects related to trading. Equities background is a plus too.

We offer a comprehensive and holistic work experience and package as follows:

• Competitive compensation & benefits.
• Fun loving and diverse work environment.
• Business casual work attire every day.
  

Please note that only short-listed candidates will be contacted. Thank you.