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Sr. QA Engineer

***THIS ROLE IS NOT ELIGIBLE FOR THE BENEFITS LISTED BELOW THE JOB DESCRIPTION***

Message Broadcast is seeking a skilled Senior Quality Assurance (QA) Engineer with expertise in testing AI-powered systems and a strong foundation in cloud technologies to join our team. In this role, you will design, execute, and improve QA processes to ensure the reliability, scalability, and performance of AI chat assistants built using platforms like GPT (OpenAI) and Amazon Bedrock. You will collaborate with developers, product managers, and stakeholders to deliver high-quality conversational AI solutions that exceed customer expectations. 

  

What You’ll Do 

  • Develop QA Strategies: Create and implement comprehensive testing strategies for AI chat assistant systems, covering functional, integration, performance, and regression testing. 

  • Collaborate with Teams: Work closely with developers, product managers, and stakeholders to understand requirements and provide actionable feedback. 

  • Test AI Models: Validate the functionality, accuracy, and performance of conversational AI systems, ensuring that they meet user needs and organizational standards. 

  • Automate Testing: Design, build, and maintain automated test scripts for end-to-end testing of chat assistant platforms and APIs. 

  • Performance Testing: Conduct load and stress testing to identify and address system bottlenecks in high-throughput environments. 

  • Report and Track Bugs: Identify, document, and manage defects using tracking tools, ensuring timely resolution by the development team. 

  • Enhance Testing Tools: Leverage and improve existing testing frameworks to support AI model validation and seamless integration. 

  • Monitor in Production: Participate in post-deployment testing and ongoing system monitoring to ensure reliability and identify areas for improvement. 

  • Mentor and Lead: Guide junior QA engineers, fostering a culture of quality and continuous improvement. 

  • Stay Updated: Keep up with the latest trends in AI, testing frameworks, and tools to bring innovative practices to the team. 

  

  

Qualifications 

What You Have – Required Skills: 

  • 5+ years of experience in quality assurance, with at least 2 years focused on testing AI, machine learning, or natural language processing systems. 

  • Strong understanding of QA methodologies, tools, and best practices in agile development environments. 

  • Experience testing APIs and backend systems, particularly those developed in Java/J2EE. 

  • Hands-on experience with cloud platforms (Google Cloud, AWS, or Azure). 

  • Proficiency in test automation tools (e.g., Selenium, JMeter, Postman, or similar). 

  • Familiarity with AI platforms like GPT (OpenAI) or Amazon Bedrock. 

  • Experience with performance testing of high-throughput, distributed systems. 

  • Knowledge of database technologies (e.g., MySQL, NoSQL) for validating data consistency. 

  • Strong analytical skills and the ability to troubleshoot complex systems. 

  • Excellent communication skills, with the ability to convey technical issues to non-technical stakeholders. 

  

Preferred Skills: 

  • Knowledge of natural language processing (NLP) and conversational AI systems. 

  • Experience with CI/CD pipelines and tools like Jenkins, GitLab CI, or CircleCI. 

  • Familiarity with containerization tools like Docker and orchestration systems like Kubernetes. 

  • Understanding of ethical considerations in testing AI systems, such as bias and fairness. 

  • Prior experience in mentoring or leading QA teams. 

BENEFITS

  • Fully covered Medical, Dental, and Vision coverage for employees

    • Cost share for dependents

  • 401(K) plan with company match

  • Flexible PTO policy

  • 9 paid holidays

Message Broadcast is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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What You Should Know About Sr. QA Engineer, Message Broadcast

If you're an experienced Senior QA Engineer looking to make a significant impact, Message Broadcast has an exciting opportunity for you! We are on the lookout for a skilled professional who thrives in testing AI-powered systems and possesses a robust understanding of cloud technologies. In this role, you'll take charge of designing, executing, and continuously improving QA processes to ensure the reliability and performance of our innovative AI chat assistants powered by platforms such as OpenAI's GPT and Amazon Bedrock. Collaboration is key here; you'll work closely with developers, product managers, and stakeholders to create exceptional conversational AI solutions that not only meet but exceed customer expectations. Your responsibilities will include developing comprehensive QA strategies, conducting both functional and performance testing, automating repetitive tests, and mentoring junior team members. By leveraging your analytical skills and strong understanding of various QA methodologies, you'll be instrumental in identifying bugs, enhancing testing tools, and contributing to best practices within an agile development environment. If you are ready to stay at the forefront of the latest trends in AI and help drive quality assurance efforts at Message Broadcast, we would love to hear from you!

Frequently Asked Questions (FAQs) for Sr. QA Engineer Role at Message Broadcast
What are the key responsibilities of a Senior QA Engineer at Message Broadcast?

As a Senior QA Engineer at Message Broadcast, you'll focus on developing comprehensive QA strategies, collaborating with teams to understand requirements, validating the functionality of AI chat systems, and automating testing processes. You'll also conduct performance testing, report bugs, and mentor junior engineers, ensuring high-quality delivery of our AI solutions.

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What qualifications do I need to apply for the Senior QA Engineer position at Message Broadcast?

Candidates for the Senior QA Engineer role at Message Broadcast should have at least 5 years of experience in quality assurance, with a minimum of 2 years dedicated to testing AI and machine learning systems. A strong understanding of QA methodologies, proficiency in test automation tools, and experience with cloud platforms are essential.

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What tools should I be familiar with for the Senior QA Engineer position at Message Broadcast?

For the Senior QA Engineer role at Message Broadcast, familiarity with test automation tools like Selenium, JMeter, and Postman is crucial. Additionally, knowledge of cloud platforms such as AWS or Google Cloud, and experience with database technologies will enhance your candidacy.

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Is the Senior QA Engineer position at Message Broadcast remote?

The job description for the Senior QA Engineer position at Message Broadcast does not specify a location, which usually indicates flexibility in working arrangements. Candidates are encouraged to inquire about the possibility of remote work during the interview process.

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What kind of projects will a Senior QA Engineer work on at Message Broadcast?

At Message Broadcast, a Senior QA Engineer will work primarily on projects involving AI chat assistants powered by platforms like GPT and Amazon Bedrock. This includes developing testing strategies and validating APIs to ensure these systems deliver optimal performance and user experience.

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How does Message Broadcast support the growth of its Senior QA Engineers?

Message Broadcast is committed to fostering a culture of continuous improvement, providing opportunities for Senior QA Engineers to stay updated on the latest trends in AI and testing frameworks. Additionally, mentoring junior team members strengthens your leadership skills and professional growth.

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What is the company culture like at Message Broadcast for QA Engineers?

The culture at Message Broadcast encourages collaboration, innovation, and quality. Senior QA Engineers are valued team members who play a crucial role in ensuring the delivery of high-quality AI solutions, making it a dynamic and supportive environment.

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Common Interview Questions for Sr. QA Engineer
Can you describe your experience with testing AI-powered systems?

To effectively answer this question, mention specific projects where you've tested AI systems, highlighting the methodologies you employed and any challenges you overcame. Emphasize how your experience aligns with the goals of Message Broadcast and the role you are applying for.

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What automated testing tools are you proficient in?

Outline the automated testing tools you've used, such as Selenium or JMeter, and provide examples of how you've implemented them in previous projects. Discuss the importance of automation in improving testing efficiency and accuracy in quality assurance.

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How do you handle performance testing for high-throughput systems?

Discuss your approach to performance testing, including the tools and methodologies you utilize. Be sure to mention specific metrics you evaluate, like response times and system bottlenecks, and share examples of how your testing has improved system performance.

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How do you prioritize and manage bugs when testing?

When answering this question, detail your process for identifying, documenting, and prioritizing bugs. Include how you communicate with the development team to ensure timely resolutions while maintaining overall project timelines.

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What is your experience working in an Agile development environment?

Highlight your experience in Agile methodology, focusing on collaboration with cross-functional teams. Discuss how you adapt your QA processes to fit Agile practices and how this approach has improved project outcomes.

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Can you explain the role of CI/CD in your testing strategy?

When discussing CI/CD, explain how continuous integration and deployment impact your testing strategy. Highlight the importance of early detection of issues and maintaining an efficient testing pipeline to streamline product releases.

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Have you ever mentored other QA engineers? If so, how?

Discuss your mentorship experience, showcasing how you've guided junior QA engineers to develop their skills. Mention specific techniques or resources you've found effective in fostering their growth and understanding of quality assurance.

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How do you ensure the ethical considerations in your testing processes?

Discuss your awareness of ethical considerations in testing AI systems, such as bias and fairness. Share how you would incorporate these factors into your QA processes, ensuring that the systems meet ethical standards alongside functional requirements.

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Can you share an example of a complex bug you identified and resolved?

Choose a specific example of a complex bug from your experience, explaining how you identified it and your approach to resolving it. Highlight the impact of your efforts on the product and the recognition you received for your work.

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What steps do you take to stay current with testing trends and tools?

Share your strategies for staying updated on the latest trends in AI and quality assurance tools. Mention specific resources you utilize, such as industry blogs, community forums, or training sessions that keep you informed and enhance your skills.

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Message Broadcast provides engagement solutions that shape customer experiences for the world’s top brands. As a leader in intent-driven conversation, Message Broadcast improves customer satisfaction and promotes operational efficiency through dec...

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Full-time, remote
DATE POSTED
November 26, 2024

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