Spanish Speaking Customer Support Specialist - Work From Home In Greece

Mercier Consultancy is pleased to offer an exciting opportunity for a Spanish Speaking Customer Support Specialist to work from the comfort of your home in Greece. As a vital member of our customer support team, you will assist our Spanish-speaking clients, addressing their questions and ensuring they receive outstanding service. If you are passionate about customer care and looking to embrace a new work-life balance while living in Greece, this role could be the perfect fit for you!

Responsibilities

• Provide exceptional support to Spanish-speaking customers through telephone, email, and chat communication.
• Assist clients with inquiries regarding our services and products, ensuring clarity and satisfaction.
• Identify and troubleshoot customer issues while maintaining a high standard of service.
• Record and document all customer interactions accurately for follow-up purposes.
• Work together with other teams to ensure consistent and reliable service delivery.
• Collect and relay customer feedback to help enhance our service offerings.
• Keep up to date with product knowledge to provide relevant and accurate information to customers.

• Fluency in Spanish and English, with strong verbal and written communication abilities.
• Experience in customer service or similar support roles is preferred.
• Excellent listening and problem-solving skills with a customer-first attitude.
• Ability to work independently and efficiently in a remote setting.
• Proficient in using customer support software and tools.
• Strong team player with the ability to collaborate effectively.
• Positive, energetic, and eager to help others.
• Eligibility to work from home in Greece.
• Possession of a valid EU passport.

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And 2 Weeks Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...