Dutch Speaking Customer Service Agent Automotive - 2000 Euro Per Month

Mercier Consultancy is excited to offer a position for a Dutch Speaking Customer Service Agent in the Automotive sector, with a competitive salary of 2000 Euro per month. In this role, you will be the primary point of contact for our Dutch-speaking clients, providing them with expert assistance regarding our automotive products and services. Your strong communication skills and comprehensive knowledge of the automotive industry will be critical in ensuring customer satisfaction and loyalty. If you're looking to advance your career in a dynamic environment and are passionate about cars and customer service, we want to hear from you!

Responsibilities

• Provide exceptional customer service in Dutch via phone, email, and chat regarding automotive inquiries.
• Assist customers with vehicle information, product features, and service inquiries.
• Resolve customer complaints and issues efficiently while maintaining a high level of professionalism.
• Document customer interactions accurately and maintain detailed records for reporting.
• Collaborate with the automotive team to drive improvements in customer service delivery.
• Stay informed about automotive trends, company products, and service processes to provide knowledgeable support.
• Collect customer feedback to identify opportunities for enhancing products and services.

• Fluency in Dutch and English, both spoken and written.
• Experience in customer service, particularly in the automotive industry, is highly desirable.
• Strong communication skills and a customer-centric mindset.
• Excellent problem-solving capabilities and ability to handle challenging situations effectively.
• Knowledge of automotive products and services is a significant advantage.
• Proficient with customer service software and digital communication tools.
• A motivated team player with the ability to work independently in a remote setup.

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Health Insurance
5. Private Health Insurance
6. And Much More...