Medical Records Retrieval Specialist

Job Summary

A company is looking for an Outreach Agent to work remotely in a call center environment.

Key Responsibilities

• Place high-volume outbound calls to healthcare facilities to request patient charts
• Accurately record and enter all gathered data
• Follow HIPAA regulations and internal protocols at all times

Required Qualifications

• Minimum 1 year of experience in call-center or customer-service environments
• Prior experience in healthcare or medical records is a major plus
• High school diploma or equivalent
• Reliable internet connection and home workspace
• Residency within 60 minutes of Houston (zip code 77086)