Associate Director, Business Operations - Data Stewardship (Digital Media)

Job Title: Associate Director, Business Operations - Data Stewardship (Digital Media)

Department: Content & Data Management

Reports To: Senior Director of Data Stewardship

About MediaRadar

MediaRadar, now including the data and capabilities of Vivvix, powers the mission-critical marketing and sales decisions that drive competitive advantage. Our competitive advertising intelligence platform enables clients to achieve peak performance with always-on data and insights that span the media, creative, and business strategies of five million brands across 30+ media channels. By bringing the advertising past, present, and future into focus, our clients rapidly act on the competitive moves and emerging advertising trends impacting their business. 

About the Role

We are seeking an experienced and hands-on Associate Director, Data Stewardship to lead the transformation of our digital media data operations. This position is responsible for ensuring the quality, structure, and reliability of our content and data assets—spanning websites, social platforms, video, and more—and delivering this data in ways that scale and create value for our customers and products.

You’ll lead a globally distributed team and serve as a driving force behind data governance and standards, operational efficiency, automation, and continuous improvement. This role blends leadership, domain knowledge, and stewardship responsibility to build a proactive, insight-driven, and scalable data function. You will play a critical role in contributing to enhance data governance success through best-in-class ownership and stewardship practices.

Key Responsibilities

Leadership & Stewardship 

• Lead a globally distributed team of data experts, including offshore and vendor-based resources, fostering a culture of accountability, ownership, and continuous improvement.
• Provide operational and strategic leadership across content and data stewardship teams, ensuring delivery quality, adherence to internal controls, and process alignment.
• Transform data operations from task-based processing to proactive data stewardship, with a focus on quality, scalability, and structure across digital media sources (websites, video, social platforms).
• Ensure timely, accurate delivery of content and data through repeatable, dependable workflows that meet product and business needs.

Business Analysis & Impact

• Contribute to business planning and project scoping through cost-benefit assessments and performance baselining.
• Provide input on process optimization opportunities, automation ROI, and improvements that yield measurable operational efficiencies.
• Support business teams by connecting data stewardship efforts to broader goals such as revenue enablement, improved decision-making, and operational scale.

Automation, AI & Innovation

• Identify opportunities to streamline operations through process automation, intelligent tooling, and AI integration (e.g., anomaly detection, metadata enrichment, data mapping).
• Partner with technical stakeholders to evaluate, pilot, and implement solutions that reduce manual effort and increase operational scale.
• Drive team upskilling to ensure effective adoption and integration of modern, scalable automation techniques.

Performance Management & Metrics

• Define and monitor key operational and stewardship KPIs to guide prioritization, balance workload against priorities, and evaluate team performance.
• Lead reporting initiatives that provide visibility into operational health and data delivery outcomes, driving data-informed decision-making.

Customer & Business Impact

• Ensure data is structured and delivered to support scale, usability, and actionable insight for downstream users, clients, and products.
• Identify and communicate data usability issues or structural gaps that affect customer outcomes or business reliability.
• Collaborate with product and business teams to propose solutions that enhance customer experience and unlock data-driven opportunities.

Data Governance Enablement

• Execute stewardship and ownership responsibilities in alignment with enterprise data governance frameworks.
• Ensure key governance artifacts—such as taxonomies, metadata, data lineage, definitions, and quality indicators—are maintained and embedded into operational workflows.
• Act as a partner in governance adoption by embedding policy-aligned practices into daily data management processes.

Required:

• 8+ years of experience in data stewardship, digital media operations, or data quality, with at least 3 years in a team leadership role.
• Strong understanding of digital media best practices and data formats (web, video, social, etc.).
• Experience managing global teams and working across time zones and business functions.
• Proven track record in streamlining data operations and improving quality through process innovation.

Preferred:

• Hands-on familiarity with data tools and platforms (e.g., CMS, social media management tools, data catalogs, or data quality platforms).
• Experience with intelligent automation or AI tools within data environments.
• Familiarity with metadata management, data lineage, and stewardship frameworks.
• Exposure to Lean, Six Sigma, or similar operational improvement methodologies (certification a plus, not required).

What Success Looks Like

• Scalable, efficient operations built on data quality and proactive stewardship.
• Clear KPIs in place to manage performance and drive continuous improvement.
• Automation and AI used to augment team output and reduce manual effort.
• Data delivered in ways that drive customer insight, product value, and business impact.
• Governance practices strengthened through visible ownership and alignment to standards.

In addition to career progression, training and development, and an excellent work/life balance, future Radarians can expect a great benefits package that includes:

• Medical, Dental & Vision Insurance
• 401k with Company Match
• Flexible PTO
• Commuter Benefits
• Gym Discounts
• Summer Fridays

At MediaRadar, we are committed to creating an inclusive and accessible workplace where everyone can thrive. We believe that diversity of backgrounds, perspectives, and experiences makes us stronger and more innovative.We are proud to be an Equal Opportunity Employer and make employment decisions without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or any other legally protected status.

In accordance with the EEO-1 reporting requirements, we collect demographic data as part of our efforts to ensure fair and equitable hiring practices across all levels of our organization.

This is a full-time exempt role with a base salary range of $85,000 - $125,000, plus benefits. A final compensation offer will ultimately be based on the candidate's location, skill level and experience, and the Company's pay equity. We are also committed to ensuring our recruitment process is accessible to all applicants. If you need a reasonable accommodation during the application or interview process, please contact us at careers@mediaradar.com.

We’re excited to meet people who share our values and want to build the future with us.