Creator Community Manager

WHO WE ARE 🌍

Manychat is a leading Chat Marketing platform. We help businesses engage with their customers on Instagram, Facebook Messenger, WhatsApp, and Telegram.

Trusted by over 1 million brands in 170+ countries, we're an official Meta Business Partner, backed by top investors, including Bessemer Venture Partners.

With 250+ teammates across international offices in Austin, Barcelona, Yerevan, São Paulo, and Amsterdam — Manychat helps businesses across the globe improve their ROI and grow faster.

WHО WE'RE LOOKING FOR 🌟

We’re seeking a Creator Community Manager to build and grow a thriving creator community. In this role, you’ll create spaces—both online and in person—where creators and social media professionals connect, collaborate, learn together and feel supported. You’ll run a digital hub, organize virtual and in-person meetups, and develop systems and activations that foster engagement. As the brand’s voice in creator culture, you’ll spot trends, advocate for creators, and amplify their voices in unexpected places. If you’re a social media pro, love bringing people together, creating excitement, building scalable programs and making a real impact in the creator space, this role is for you.

WHAT YOU'LL DO 🚀

• Build and manage a digital creator hub – Develop and maintain an online space where creators can connect, collaborate, and access resources.
• Organize community events and activations – Plan and execute virtual and in-person meetups, workshops, and events to foster engagement and connection.
• Develop creator rewards and incentives – Create swag, certifications, recognition programs, and other initiatives to keep the community motivated and engaged.
• Advocate for creators internally – Identify trends, gather insights, and ensure creator needs are represented within the company.
• Be the face and voice of the brand in creator spaces – Engage with the community across social media, forums, and live events, building trust and excitement.
• Support and elevate creators in new spaces – Identify and empower creators in underserved communities or emerging platforms.
• Collaborate with cross-functional teams – Work with marketing, product, and customer success to align efforts and strengthen creator engagement.
• Monitor and measure community growth and impact – Track key metrics and optimize strategies based on engagement and feedback.

WHAT YOU’LL BRING 💥

• Experience in community building – Proven track record of growing and managing online and in-person communities, preferably in the creator or social media space.
• Strong communication and storytelling skills – Ability to engage and inspire creators through written, verbal, and visual content.
• Deep understanding of creator culture – Familiarity with social platforms, creator challenges, and industry trends.
• Event planning and activation experience – Comfortable organizing meetups, workshops, and digital activations that drive engagement.
• Social media fluency – Skilled in managing and interacting with communities on platforms like Instagram, TikTok, YouTube, and Discord.
• Passion for advocacy and empowerment – Committed to elevating creators, especially in underserved or emerging spaces.
• Cross-functional collaboration skills – Ability to work with marketing, product, and support teams to align on community initiatives.
• Self-starter with a creative mindset – Thrives in a fast-paced environment, generating new ideas and taking initiative.
• Data-driven approach – Comfortable tracking engagement metrics and using insights to refine strategies.
• Willingness to travel – Able to attend events and meetups as needed to foster in-person connections.

WHAT WE OFFER 🤗

Here’s how we care about your growth, well-being, and comfort:

• Annual professional development reimbursement.
• Generous time-off policy to balance your work and life.
• Comprehensive medical, dental, and vision coverage for you and your dependents.
• Hybrid format to split your time between the comforts of home and collaborative WeWork spaces.

Manychat is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.

This commitment is also reflected through our candidate experience. If you have individual needs that may require an accommodation during the interview process, please indicate this in your application. We will do our best to provide assistance throughout your interview process to ensure you’re set up for success.