Business Operations Manager

The Business Operations Manager at Maneva is integral to optimizing internal operations and fostering revenue growth. This role includes supporting the CEO and COO in managing various business functions, establishing efficient lead distribution processes, and setting strategic sales quotas. You'll also be creating dashboards using tools like Tableau to provide actionable insights, ensuring that the sales organization can meet current and future demands.

A successful Business Operations Manager at Maneva should have at least 5 years of experience in business or sales operations, particularly in a high-growth SaaS or tech environment. Additionally, strong analytical abilities, proficiency in data visualization tools like Tableau, and proven strategic thinking capabilities are essential. Leadership skills are also a must to effectively drive change and influence cross-functional teams.

Yes, Maneva offers a flexible, remote-friendly work environment for the Business Operations Manager position. While we are open to remote candidates within continental US time zones, we have a preference for those in Toronto, allowing for efficient communication and collaboration across teams.

As a Business Operations Manager at Maneva, you'll have ample opportunities for professional growth. You will be part of a pioneering company at the forefront of AI innovation in manufacturing, and your role will involve leadership responsibilities that contribute to our strategic direction. This position will enhance your skills in capacity planning and strategic management, setting the stage for career advancement in a fast-paced tech environment.

Maneva is dedicated to driving innovation in manufacturing through advanced AI solutions. As a Business Operations Manager, you’ll help shape the strategies that implement these AI technologies, allowing for autonomous factory operations and optimized production efficiency. Your contributions will play a crucial role in addressing real-impact challenges in equipment inspection and safety within the industry.

A typical day for a Business Operations Manager at Maneva involves a mix of strategic planning and operational execution. You'll spend time analyzing data to create insights for sales strategies, collaborating with leadership on setting quotas, and managing the account distribution process. The dynamic nature of your role will ensure that you're constantly engaged in tasks that drive innovation and improve operational efficiencies.

Key skills for success as a Business Operations Manager at Maneva include strong analytical and data visualization abilities—particularly with tools like Tableau—strategic thinking, leadership, and excellent communication skills. A growth mindset and proactive approach to problem-solving will also be essential in driving impactful change within the organization.

When answering this question, it's important to illustrate your experience with specific examples that highlight your role in sales operations or business operations. Discuss your responsibilities, any tools you used, and the outcomes achieved, emphasizing how your involvement led to improved efficiency or revenue growth.

A good answer would include a discussion about how you gather data on past performance, market conditions, and sales capabilities. Describe your process for establishing achievable yet ambitious quotas, including collaboration with leadership and adjustments based on performance metrics to improve future targets.

Mention your proficiency in specific data analysis and visualization tools, particularly Tableau. Describe how you collect data, what metrics you track, and how you translate that data into visual reports that inform strategic decisions and drive operational improvements.

Highlight your ability to facilitate open communication, listen to different perspectives, and mediate conflicts. Discuss a specific example where you successfully resolved a disagreement, reiterating your commitment to team collaboration and organizational change.

Provide a specific example of a strategic initiative you've led, outlining the challenge, your approach, and the measurable outcomes. Emphasize your leadership skills and how the initiative influenced operational efficiency or revenue growth for the organization.

Share specific strategies you've implemented, such as process redesign, the introduction of new technologies, or changes in team structure that led to measurable improvements. Highlight your proactive mindset and focus on scalability and efficiency.

Illustrate your change management skills by discussing a significant change you implemented, detailing the reasoning behind it, your strategy for communication and onboarding the team, and the positive impact it had on operations. Make sure to emphasize adaptability and resilience.

Discuss your approach to task prioritization, possibly leveraging project management tools or frameworks for organization. Example scenarios can be beneficial here, emphasizing your decision-making process when faced with tight deadlines and conflicting priorities.

Elaborate on the importance of analytics in business operations, discussing how they guide decision-making, inform strategy, and track performance. Provide specific examples of how you've used analytics in your previous roles to enhance operational effectiveness.

Share your passion for technology and AI, linking it to how you see their potential to revolutionize industries. You might want to mention any relevant experiences or projects that excited you and how they drove your interest in contributing to innovative solutions in the manufacturing sector.