Manager of Service Reliability Engineering

Job Summary

A company is looking for a Manager, Service Reliability Engineering.

Key Responsibilities:

• Build and lead a high-performing Application Support team, aligning strategic goals with organizational priorities
• Oversee infrastructure design and operations, ensuring system reliability and proactive monitoring
• Drive automation initiatives and continuous improvement efforts to enhance system performance and user experience

Required Qualifications:

• Bachelor's or Master's degree in Computer Science, Information Technology, or a related field
• 10+ years of experience in application support, system reliability, or IT operations, with at least 3 years in a managerial role
• Proven experience managing highly available systems, including cloud-based infrastructure
• Deep knowledge of system performance optimization and troubleshooting methodologies
• Proficiency in programming and scripting for operational task automation