Senior Product Manager - AI

Who We Are; What We Do; Where We’re Going

Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related devices. We are continually innovating so our customers can deploy advanced and effective tools to protect their companies, communities, and countries.

Serving over 4,000 customers in over 100 countries, our solutions are playing a crucial role in modernizing digital investigations, helping investigators fight crime, protect assets, and guard national security.

With employees based around the world, Magnet Forensics has been expanding our global presence with offices in Waterloo and Ottawa, Canada; Atlanta, GA, Herndon, VA, Westminster, CO; and Singapore. As a part of Magnet Forensics, you can expect to make a difference in the world, no matter what role you play. You’ll be supported through learning and development, not to mention an incredible team with unbelievable talent and integrity.

If you think you would be the right person to join our team working towards this goal, we would love to hear from you! 

Why Us?

Magnet Forensics is driving the future of AI, and we are looking for an experienced Senior Product Manager to join our team and oversee AI product capabilities across our entire platform and portfolio.

If you're passionate about shaping the future of AI-driven products and have a track record of executing end-to-end product strategies, we want to hear from you.

Job Summary:

As a Senior Product Manager overseeing AI product capabilities, you will play a key role in driving the strategy, vision, and execution of AI across our entire product ecosystem. You will work collaboratively with cross-functional teams, including engineering, research, design, marketing, and customer success, to define and deliver innovative AI solutions that solve real world challenges faced by our customers, drive user adoption, and meet both business and customer needs.

This is a highly strategic role that requires a deep understanding of AI technologies, user needs, and the ability to own the complete AI product lifecycle across a diverse range of on-premise and SaaS products.

NOTE: The Candidate must reside in The United States or Canada.

• Strategy & Vision: Partner with engineering leaders in AI to own the overall AI product strategy across the entire platform and product portfolio, ensuring alignment with company goals and customer needs. Develop and communicate a clear vision for AI capabilities and identify key areas for innovation and differentiation that takes user needs and AI research into consideration.
• Cross-functional Collaboration: Serve as the primary point of contact for all AI-related initiatives, providing leadership and clear direction to cross-functional teams. Work with leadership and stakeholders to ensure buy-in and alignment on AI product initiatives.
• Ownership & Execution: Own the AI product portfolio, across the entire product lifecycle, ensuring successful delivery and high user adoption. Partner closely with engineering and research to run 0-to-1 experiments on AI concepts that solve emerging user challenges and push the boundaries of what’s possible.
•  User Adoption & Engagement: Drive adoption of AI-driven features, ensuring seamless integration into the user experience and ongoing user satisfaction. Work collaboratively with Engineering to make data-driven decisions on AI model/capability improvements and optimizations.
• Market & Competitive Analysis: Stay ahead of industry trends and conduct competitive analysis to understand the evolving AI landscape and identify opportunities for differentiation. Gather insights from customers, industry experts, and internal teams to shape AI product offerings and inform future roadmaps.
• Travel: 20%.

• 5+ years of experience in Product Management, with at least 2 years focused on AI/ML products. Proven track record of successfully managing end-to-end product lifecycles across complex product portfolios.
• Strong understanding of AI technologies, their application to real-world problems, and their business impact. Experience in managing AI product strategy and roadmaps with a focus on user adoption, product growth, and business outcomes.
• Exceptional collaboration skills with the ability to lead cross-functional teams and influence stakeholders at all levels. Excellent communication and presentation skills, with the ability to clearly articulate complex ideas to both technical and non-technical audiences.
• A “think outside the box” Leader who embodies and demonstrates an ownership mindset.
• A true sense of customer empathy – recognizing & caring genuinely about the motivations, challenges & frustrations of our customers & advocating for solutions to resolve them.
• Demonstrate the ability to establish and deliver world-class user experiences in partnership with design teams.
• Experience with understanding, balancing and delivering upon the needs of multiple user personas within a single software product.
• Creating trust & strong relationships with various cross-functional teams from Engineering to Sales.
• Experience working in agile development environments and using product management tools such as Jira, Confluence, and others.

• Bachelor’s degree or College Diploma in a technology related field.
• Involved with early/growth stage SaaS software products.
• Experience in leading AI-powered products.
• Familiarity with cloud platforms and services related to AI/ML (e.g., AWS, GCP, Azure).

• The Compensation Range is for the primary location for which the job is posted. Please note that the actual compensation may vary depending on location and job-related factors such as qualifications, experience, knowledge and skills. If you are applying for this role outside of the primary location and you are selected for an interview, the Talent Acquisition Partner can share more information with you. If the compensation structure for the role includes an incentive component (ie. most Sales roles) the range below represents total target compensation (TTC) (base salary + variable).

• MIN: $128,800 - MID: $161,000 - MAX: $193,200 USD
• MIN: $107,200 - MID: $134,000 - MAX: $160,800 CAD

• Generous Time Off Policies;
• Competitive Compensation;
• Volunteer Opportunities;
• Reward and Recognition Programs; 
• Employee Committees & Resource Groups;
• Healthcare and Retirement Benefits. 

The Most Important Thing

We’re looking for candidates that can provide examples of how they have demonstrated Magnet CODE in their previous experiences:

CARE – We care about each other and our mission to make a difference in the world.

OWN – We are accountable for our results – while never forgetting to act with integrity, empathy, and respect.

DEDICATE – We put our heart and soul into meeting the needs of our customers and helping them serve the people they protect.

EVOLVE – We are constantly innovating and exploring new ways to work together to make an impact with our work.

Here at Magnet Forensics, we are committed to continuous learning and are focused on building a diverse and inclusive workforce. This commitment will be reflected in our hiring processes and embedded in our values and how we treat one another. If you’re interested in this role, but do not meet all of the qualifications listed above, we encourage you to apply anyways.

Magnet Forensics is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law. We are committed to providing an inclusive, accessible recruitment process and work environment. Accommodation is available to all applicants upon request throughout the hiring process. Please contact aoda@magnetforensics.com should you require any accommodations.

All offers of employment at Magnet are contingent upon satisfactory completion of a background check. All background checks will be conducted in accordance with all applicable laws. Magnet will consider each position’s job duties, among other factors, in determining what constitutes satisfactory completion of the background check. Refusal to consent to a background check may be grounds for revoking an offer of employment.

US Applicants: Magnet Forensics participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.