Director, Food Safety & Quality Assurance

Role

Maev is seeking an analytical, organized and thoughtful leader to join our team as the Director, Food Safety and Quality Assurance.  The ideal candidate has extensive experience developing and implementing FSQA programs, managing microbiological risk assessments, and is an effective Project Manager & communicator. You are comfortable asking questions and are an initiative taker.

This role is pivotal to our growth and success, demanding both strategic vision and hands-on execution. As a member of the Supply Chain Leadership team, you will be responsible for all food safety and quality programs. You’ll ensure our products always adhere to regulatory requirements and brand standards, from material sourcing to production to the final product.

The Director, Food Safety and Quality Assurance will report to the CEO, Katie Spies.

Responsibilities

Strategy and Leadership:

• Design best in class quality systems across the supply chain, from raw ingredients to finished goods, ensuring product safety and consistency
• Develop and manage a quality complaints tracker, and any other data analytics used in best in class quality systems programs.
• Stay up-to-date with the latest industry trends, regulatory changes, and food safety technologies to enhance current processes.
• Establish and manage supplier and co-manufacturer quality assurance programs, including audits, performance metrics, and corrective actions.
• Develop and lead protocols for product recalls, withdrawals, and other emergency situations related to food safety or quality.

Tactical Execution:

• Develop, implement, and maintain comprehensive food safety programs, ensuring compliance with FDA, USDA, AAFCO, and other relevant regulations.
• Direct the procurement team in the supplier approval process, review documentation and interface with suppliers when necessary.
• Oversee food safety audits, inspections, certifications (e.g., SQF, BRC, HACCP) and ensure corrective actions are completed promptly.
• Analyze microbiological data and develop risk assessment plans.
• Implement and oversee laboratory testing, sensory evaluation, and environmental monitoring programs in accordance with microbiological risk assessments.
• Collaborate with the internal Maev team to ensure stakeholders follow quality systems and processes, and train if needed.

Team:

• Work closely with Operations and Product to ensure food safety and quality are integrated into product development and go-to-market strategies.
• Provide direction on team structure, and train and grow an FSQA team.

Experience

• Bachelor’s or Master’s degree in Food Science, Microbiology, Veterinary Science, or related field is required
• 8+ years of experience in food safety and quality leadership roles, ideally within the pet food, human food, or CPG industries
• Deep understanding of food safety regulations (FDA, USDA), and certifications (e.g., FSMA, HACCP, GMPs, GFSI)
• Experience working with co-manufacturers and managing third-party audits
• Strong analytical, problem-solving, and communication skills
• Experience in handling product recalls and crisis management
• Willing to travel as needed to oversee copackers, suppliers and production facilities. Approximately 30% travel required.