Loyalty Program Manager

Job Summary

A company is looking for a Manager, Loyalty Program to lead the development and management of a loyalty program.

Key Responsibilities

• Lead the creation and delivery of a long-term vision and initiatives for the loyalty program
• Oversee program analysis, customer journeys, and integration plans with internal and external systems
• Develop and implement multi-channel marketing plans and ensure the program's long-term success

Required Qualifications

• 3-5 years of loyalty program experience in an Ecommerce environment
• Experience in developing loyalty propositions from inception to ongoing maintenance
• Experience with consumer-facing digital products
• Project and stakeholder management experience at senior levels
• Commercial experience managing complex budgets and P&L