Specialist, Agency Operations (6 Month Contract)

We are looking for a Specialist, Agency Operations, who will support our Agency Operations team and lead administrative functions across our family of portfolios, including Grocery Retail, Shoppers Drug Mart and Control Brands. This role will primarily manage paid media releases and managing Creative Governance meetings. Additional duties might include timeline/status support and working with our brand and cross-functional partners to manage tactical projects. The ideal candidate will be a problem-solver with strong organizational skills and attention to detail. If this sounds like you – come work with us!

• Be the key contact on our agency teams to help drive media releases and support weekly creative governance meetings on Grocery retail.
• Create project plans to govern all campaigns/initiatives
• Identify and escalate risks while helping mitigate and manage teams accordingly
• Iterate and troubleshoot as necessary to deliver to success
• Support as capacity permits, in managing tactical projects and timelines.
• Establish key project milestones to ensure project delivery, including major stakeholder check-ins
• Help manage stakeholder reviews and approvals throughout the lifecycle of the project
• Establish status meeting approach and guidance for participation
• Prepare and circulate consolidated meeting documentation post meeting
• Opportunity to work closely with cross-functional teams including creative, production, and agency operations to ensure seamless project execution.

• Bachelor's degree in a related field
• 1+ years of relevant experience with a proven track record of successfully delivering projects
• Proficiency in project management tools and MS Suite
• Strong communication skills
• Detail-oriented, highly organized, and adept at managing multiple projects simultaneously
• Knowledge of production workflows and emerging technologies/automation considered an asset
• A customer-focused approach
• Resourceful and ability to prioritize projects
• Ability to thrive in a fast-paced, dynamic environment

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