Associate Account Director Italian- Talent Solutions, SMB

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

This role will be based in Dublin. 

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.

Searching for your dream job? At LinkedIn, we strive to help our employees find passion and purpose. Join us in changing the way the world works.  

We are looking for an Associate Account Director to join our team in contributing to successful client relationships with clients in the SMB market. You will be responsible for making sure that clients renew their contracts with LinkedIn’s talent and learning products and services. You will focus on a portfolio of client accounts to ensure there is engagement in products through discovery, training and ultimately guaranteeing the investment made in LinkedIn’s solutions best meet the clients’ needs

Responsibilities:

• Builds relationships with multiple stakeholders (vertically and horizontally) across the Customer’s organization
• Asks layered, open-ended questions to understand and clarify Customer’s objectives and challenges beyond surface-level detail
• Shifts communication style and content to fit the needs of different stakeholders 
• Sells with Integrity
• Drives customer decision making by achieving shared vision and proactively considering the value props that tie all stakeholders together
• Thinks commercially and applies business acumen when crafting & negotiating commercial agreements 
• Uses data and insights to support investment recommendations or overcome customer objections 
• Proactively mitigates churn risk by adopting a smart, customer-centric approach
• Engages customers throughout to confirm and clarify value and adapts a strategy when needed to optimize ROI
• Drives Customer growth by proactively identifying opportunities to deliver greater customer value
• Maps all key stakeholders in an account to assess the strength of the account relationship and create account outreach strategy
• Is disciplined in Territory and Account Planning, Forecasting, and Quota Attainment

Basic Qualifications:  

• 1+ years of sales and/or client management experience

• Fluent in English and Italian

Preferred Qualifications:  

• Experience with SaaS platform selling  

• Experience with recruiting, recruitment media and HR software

• Experience selling IT or recruiting solutions 

• Knowledge of software contract terms and conditions with the ability to create fair transactions  

• Experience carrying a revenue target with the ability to develop compelling strategies that deliver results  

• Demonstrated ability to find and manage high-level business in an evangelistic sales environment  

• Ability to gather and use data to inform decision making and persuade others  

• Ability to assess business opportunities and read prospective buyers  

• Ability to orchestrate the closure of business with an accurate understanding of prospect needs  

• Ability to include multiple partners and members of the company management team using competitive selling to position company products against direct and indirect competitors  

Suggested Skills:  

• Communication
• Negotiation
• Forecasting 
• Pipelining

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