Analyste principal(e), Culture et Talents / Senior Analyst, Culture and Talent

With 40 years of expertise, LGI Healthcare Solutions develops technological software for the healthcare network. We specialize in providing solutions for clinical, financial and material management, performance and analysis, and workforce management, which includes payroll management. Innovation is at the heart of our activities and we partner with our customers to solve crucial issues and ensure the well-being of patients and all members of the health sector. Today, our solutions support 320,000 healthcare professionals and over 6 million patients.

At LGI Healthcare Solutions, we value diversity and equal access to employment for all. Should you require specific assistance during the recruitment and integration process, don’t hesitate to let us know. It will be our pleasure to accommodate you while respecting the confidentiality of your personal information.

Are you looking to advance your career by joining a team of bright, bold professionals who are committed to improving patient care?   

Dare to take the leap and realize your full potential with us in an inspiring and dynamic environment that values flexibility, teamwork, learning, and excellence.

What will your days be like at LGI Healthcare Solutions? 

Your days at LGI Healthcare Solutions will be rich and varied. Reporting to the Senior Director, Culture and Talent (C&T), you will be involved in HR data management, including data collection, analysis and interpretation, as well as updating databases and automating performance reports. 

You will monitor and analyse KPIs to recommend improvements and collaborate with the C&T team. Another key responsibility will be process automation, requiring the identification of automation opportunities, and the implementation of solutions in collaboration with the IT teams. 

You will ensure that project schedules are created and adhered to, maintaining a systems focus. You will be the principal technical point of contact for the C&T team, and will help to ensure data integrity, test system changes, draft reports, and analyse data flows to identify opportunities for process improvement. 

Finally, you will support HR projects, providing data analysis as well as HR compliance and compensation support. 

All in all, your daily life will be dynamic and stimulating, at the heart of a team dedicated to continuous improvement and excellence.

How will your contributions be showcased?

Managing HR data and systems: 

• Developing and automating regular reports on HR performance indicators.  
• Coordinate certain annual processes found in our HRIS such as performance management, salary review processes, etc.  
• Document HR processes and update them as required in relation to HRIS activities.  
• Carry out training, including the development of user procedures, guidelines and documentation.
• Trains stakeholders on new processes/features. Trains new users of the system. 
• Help maintain data integrity in systems by running queries and analysing data. 
• Collects, analyses and interprets human resources data.  
• Maintain and update HR databases to ensure accuracy, integrity, security, and reliability of information.  
• Provide support for HR compliance audit processes.  
• Ensure governance and maintenance of systems used by the C&T department including HRIS, applicant tracking system, engagement system etc.

Performance indicators and reporting: 

• Identify and track HR KPIs to support the Business Partner, C&T, and Employee Experience teams. 
• Analyse trends and provide recommendations to improve HR processes.  
• Work with C&T teams to define performance objectives and improvement strategies.  
• Generate reports/requests, including writing, maintaining, and supporting a variety of reports or queries using appropriate reporting tools. 
• Develops standard reports for ongoing customer requirements. 
• Develop predictive models to identify trends, forecast outcomes, and inform better HR decisions. 

Process automation: 

• Identifying opportunities to automate HR processes to improve efficiency, and reduce errors.  
• Design and implement automation solutions for repetitive tasks.  
• Work with IT teams to integrate automation tools into existing systems.  
• Produce detailed process maps and document, current and desired workflows to identify gaps, and opportunities for improvement within existing systems. 

Support for HR projects: 

• Participate in cross-functional HR projects by providing data analysis. 
• Work with various members of the C&T team to optimise initiatives.  
• Participate in corporate compliance programs. 

Compensation support: 

• Participate in compensation surveys: including market monitoring, data collection, analysis, and interpretation from various sources.  
• Participate in various compensation-related projects, such as process improvement, system configuration, pay equity, acquisitions, plan design, etc.  
• Support and maintain job mapping and manage the job library. 

What you will bring to LGI Healthcare Solutions to succeed in the role:

• Minimum 6 years' experience in a position requiring the analysis and interpretation of HR data; 
• Bachelor's degree or equivalent in information technology, human resources or related fields; 
• Extensive experience with HRIS (HiBob would be an asset); 
• Experience managing an applicant tracking system (ATS), SmartRecruiters would be an asset; 
• Excellent analytical and synthesis skills; 
• Ability to interpret complex data; 
• Experience in IT project management, and improvement implementation; 
• Proficiency in database management tools and data analysis software (eg. Excel, Power BI, Access); 
• Advanced knowledge of Excel and Word and good knowledge of PowerPoint; 
• Excellent ability to explain technical information to a non-technical audience; 
• Ability to work in a team and collaborate with various stakeholders including IT and Finance; 
• Thoroughness and attention to detail; 
• Concern for integrity and confidentiality; 
• Recognised for being agile, proactive, and curious in problem-solving and consultancy; 
• Effective in managing multiple priorities while meeting deadlines;
• This position must be bilingual as the candidate will be responsible for working with documentation in both French and English and communicating, orally and in writing, with both French-speaking and English-speaking partners/clients/suppliers/colleagues.

Here are the many benefits to ensure your personal and professional well-being as well as financial health:  

• Remote, in-office, or hybrid work, with the option of flexible hours to promote balance and performance 
• Group insurance plan and group RRSP with employer participation in effect from day one 
• Minimum of 3 weeks vacation + 5 days personal leave per year 
• Access to a telemedicine service and a complete assistance program for all employees and their family 
• Access to a leading e-learning platform and hours allocated for training and professional development
• More than 40 years of expertise in the health IT field opens the door to many career opportunities 
• Projects integrating Agile methodology 
• Employee discount program  
• An organizational culture rooted in the values of courage, determination, excellence, and collaboration around which we come together to develop technology solutions for the healthcare field. 

If you are interested in this position, we would be very happy to tell you more about the role, the team, and life at LGI Healthcare Solutions.  

Apply now!