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Quality Assurance Specialist

We Breathe Life Into Data

At Komodo Health, our mission is to reduce the global burden of disease. And we believe that smarter use of data is essential to this mission. That’s why we built the Healthcare Map — the industry’s largest, most complete, precise view of the U.S. healthcare system — by combining de-identified, real-world patient data with innovative algorithms and decades of clinical experience. The Healthcare Map serves as our foundation for a powerful suite of software applications, helping us answer healthcare’s most complex questions for our partners. Across the healthcare ecosystem, we’re helping our clients unlock critical insights to track detailed patient behaviors and treatment patterns, identify gaps in care, address unmet patient needs, and reduce the global burden of disease. 

As we pursue these goals, it remains essential to us that we stay grounded in our values: be awesome, seek growth, deliver “wow,” and enjoy the ride. At Komodo, you will be joining a team of ambitious, supportive Dragons with diverse backgrounds but a shared passion to deliver on our mission to reduce the burden of disease — and enjoy the journey along the way.

The Opportunity at Komodo Health

The Quality Assurance Team is a core part of the Business Analysis & Quality Team at Komodo Health. This team plays a vital role in maintaining the quality, reliability, and functionality of the custom software solutions we implement for our customers. Through rigorous testing, this team ensures we deliver highly functional, user-friendly software that minimizes post-release issues and provides a seamless customer experience.

Quality Assurance Specialists are essential for implementing high-quality, reliable software systems for our customers. They are responsible for validating functionality and executing testing efficiently and repeatably. This role is fundamental to standardizing and automating testing processes and delivering systems that meet customer expectations.

Looking back on your first 12 months at Komodo Health, you will have…

  • Designing and executing comprehensive test scripts that align with business and functional requirements.
  • Becoming proficient with the tools, systems, and workflows used in testing and quality assurance.
  • Continuously improving testing coverage and efficiency by suggesting new techniques/tools and helping incorporate them into the overall QA strategy.
  • Applying critical thinking skills to assess test acceptance criteria.
  • Effectively collaborating with core project team members to understand system features and business requirements.
  • Gaining a deep understanding of core product functionality.

You will accomplish these outcomes through the following responsibilities…

  • Accurately executing manual test cases independently.
  • Writing clear, concise, and effective test scripts for manual and automated testing that cover a wide range of functional, integration, and system testing scenarios.
  • Clearly documenting and communicating test results and defects accurately.
  • Maintaining and updating existing test scripts to reflect system changes.
  • Creating test data to support test script execution and ensure accurate test results.
  • Conducting regression testing to ensure defects are not introduced with new features and/or product updates.

What you bring to Komodo Health:

  • Bachelor’s degree in Computer Science, Information Technology, a related field, or equivalent work experience.
  • 2+ years of experience writing and executing test scripts for cloud-based software applications (manual and/or automated).
  • Experience with testing management tools (e.g., Jira, TestRail, Quality Center).
  • Refined problem-solving and time management skills with exceptional attention to detail.
  • Strong English verbal, written, and communication skills.
  • Demonstrated success in fast-paced, ambiguous work environments.
  • Goal-oriented and self-motivated.

Additional skills and experience we’d prioritize (nice to have)…

  • Salesforce QA experience.
  • Lifesciences, pharmaceutical, and/or healthcare industry experience.
  • Familiarity with automated testing tools (e.g., Selenium, QTP, TestComplete).
  • ISTQB (International Software Testing Qualifications Board) certification or equivalent

#LIRemote

Where You’ll Work

Komodo Health has a hybrid work model; we recognize the power of choice and importance of flexibility for the well-being of both our company and our individual Dragons. Roles may be completely remote based anywhere in the country listed, remote but based in a specific region, or local (commuting distance) to one of our hubs in San Francisco, New York City, or Chicago with remote work options. 

What We Offer

Positions may be eligible for company benefits in accordance with Company policy. We offer a competitive total rewards package including medical, dental and vision coverage along with a broad range of supplemental benefits including 401k Retirement Plan, prepaid legal assistance, and more. We also offer paid time off for vacation, sickness, holiday, and bereavement. We are pleased to be able to provide 100% company-paid life insurance and long-term disability insurance. This information is intended to be a general overview and may be modified by the Company due to business-related factors.

Equal Opportunity Statement

Komodo Health provides equal employment opportunities to all applicants and employees. We prohibit discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 

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CEO of Komodo Health
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Arif Nathoo
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What You Should Know About Quality Assurance Specialist, Komodo Health

At Komodo Health, we're on a quest to breathe life into data and reduce the global burden of disease, and our Quality Assurance Specialist plays an essential role in that mission. You’ll be immersed in a dynamic team that is committed to delivering high-quality, user-friendly software solutions that empower our clients to uncover critical healthcare insights. As a Quality Assurance Specialist, your responsibilities will be diverse—you’ll design and execute detailed test scripts, assess functionality, and ensure that everything runs smoothly before it reaches our clients. You'll develop a deep understanding of our Healthcare Map and other applications, allowing you to spot any issues or gaps in processes. With over 2 years of cloud software testing experience, you’ll bring your problem-solving skills and a keen eye for detail to the table, helping to implement innovative testing strategies and tools. Here at Komodo, we cherish collaboration; working closely with your team members will enhance your growth and contribute to the overall success of our projects. We're proud of our hybrid work model that gives you the flexibility to work remotely or from our vibrant hubs, promoting a balance that fosters both personal and professional well-being. Whether you’re crafting concise test scripts or performing regression tests, your impact will be felt throughout our organization. Join us, and let’s enjoy the ride together while we revolutionize healthcare data for a healthier tomorrow.

Frequently Asked Questions (FAQs) for Quality Assurance Specialist Role at Komodo Health
What responsibilities does the Quality Assurance Specialist have at Komodo Health?

The Quality Assurance Specialist at Komodo Health is responsible for implementing high-quality software systems. This includes designing and executing test scripts that align with business requirements, maintaining existing test cases, documenting test results, and ensuring that software defects are identified and addressed efficiently. By performing manual and automated testing, they help ensure that our applications consistently meet customer expectations.

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What qualifications are needed for a Quality Assurance Specialist at Komodo Health?

To qualify for the Quality Assurance Specialist role at Komodo Health, candidates should possess a Bachelor's degree in Computer Science or a related field, along with 2+ years of experience in writing and executing test scripts for cloud-based applications. Experience with testing management tools like Jira or TestRail is also required, along with strong problem-solving skills and attention to detail.

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What kind of work environment can a Quality Assurance Specialist expect at Komodo Health?

At Komodo Health, the Quality Assurance Specialist can expect a supportive and dynamic work environment that values the power of choice and flexibility. With a hybrid work model, you can choose to work remotely, from home, or from our main hubs, fostering a balance between personal well-being and professional responsibilities.

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Does Komodo Health value professional growth for Quality Assurance Specialists?

Absolutely! At Komodo Health, we emphasize continuous growth and improvement for our Quality Assurance Specialists. You’ll participate in brainstorming new testing techniques and tools, enabling you to enhance your skills and contribute to the overall QA strategy effectively.

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How does Komodo Health ensure quality in application development?

Komodo Health ensures quality in application development by employing thorough testing processes executed by our Quality Assurance Specialists. This includes the use of both manual and automated testing methods, regression testing, and maintaining clear communication about defects and improvements, which helps ensure that software is both functional and user-friendly.

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What tools are commonly used by Quality Assurance Specialists at Komodo Health?

Quality Assurance Specialists at Komodo Health commonly use testing management tools such as Jira, TestRail, and Quality Center. Experience with automated testing tools like Selenium is also valued, enabling them to streamline testing processes.

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What are the potential career advancements for a Quality Assurance Specialist at Komodo Health?

A Quality Assurance Specialist at Komodo Health has numerous opportunities for career advancement. They can progress to senior QA roles or transition into project management, business analysis, or even product management positions, thanks to the company’s emphasis on professional development and cross-team collaboration.

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Common Interview Questions for Quality Assurance Specialist
What testing strategies are you familiar with as a Quality Assurance Specialist?

As a Quality Assurance Specialist, I am familiar with a variety of testing strategies including functional testing, integration testing, regression testing, and user acceptance testing. It’s important to choose the right strategy based on the application's requirements and the stage of development.

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Can you explain your experience with automated testing tools?

I have hands-on experience with automated testing tools such as Selenium and TestComplete. I’ve used these tools to develop test scripts for repetitive testing tasks, which not only enhances efficiency but also ensures consistency in the quality of the software.

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How do you ensure effective collaboration with cross-functional teams?

Effective collaboration with cross-functional teams begins with clear communication. I make it a point to actively participate in meetings, provide updates on testing progress, and share insights on potential risks. Establishing a good rapport and understanding team dynamics also plays a crucial role in successful collaboration.

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How do you handle tight deadlines while ensuring quality in testing?

To manage tight deadlines without compromising quality, I prioritize tasks based on risk and impact, focusing on high-risk areas first. I also ensure that I have documentation in place that can be referred to for quick insights into the features being tested, which aids in speeding up the testing process.

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What do you consider when writing a test case?

When writing a test case, I consider factors such as clarity, completeness, and traceability. Each test case should clearly define the conditions, inputs, actions, and expected outcomes, making it easy for anyone to understand and execute it.

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How do you stay updated with the latest trends in quality assurance?

I stay updated with the latest trends in quality assurance by following industry blogs, participating in webinars, and attending conferences. I am also an active member of QA forums where best practices and innovative tools are discussed.

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Describe a challenging bug you encountered and how you resolved it.

In a previous project, I found a critical bug that was not replicable in our testing environment. By meticulously reviewing logs and collaborating with the development team, we traced it to environment-specific configurations and implemented a solution, ensuring future tests simulated these conditions.

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What is your approach to test documentation?

My approach to test documentation involves creating detailed and organized records of test cases executed, including results and any defects identified. I believe in maintaining clear and up-to-date documentation that can be referenced for future testing cycles and audits.

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How do you assess the effectiveness of your testing?

I assess the effectiveness of my testing by analyzing metrics such as the number of defects found, test coverage percentage, and feedback from peers during test reviews. This helps me identify areas for improvement and adapt my testing approach as needed.

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Why do you want to work as a Quality Assurance Specialist at Komodo Health?

I want to work as a Quality Assurance Specialist at Komodo Health because I am passionate about improving healthcare outcomes through technology. Joining a company that aligns with my values and emphasizes continuous improvement in quality excites me, and I believe my background can significantly contribute to our shared mission.

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Komodo Health is an American healthcare company offering a platform that delivers patient-level insights by dynamically analyzing the broadest array of data across patients, practitioners, and health systems.

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Full-time, hybrid
DATE POSTED
November 29, 2024

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