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Regional Clinical Director - East Coast

Meet knownwell, weight-inclusive healthcare for all. Join a dynamic company that is changing the way care is delivered to patients with obesity. knownwell is a weight-inclusive healthcare company offering metabolic health services, primary care, nutrition counseling and health coaching for anyone of any size. Our hybrid model allows for both in-clinic and virtual care to bring support to patients where and when they need it. To learn more about our recent Series A funding, led by Andreessen Horowitz, please check out this article.


As a fully remote Regional Clinical Director knownwell, you will join a dynamic clinical leadership team to support and grow our primary care and metabolic healthcare practice.  Interdisciplinary care team collaboration is key to providing high-quality, patient-centered care and support at scale. This role is responsible for the growth and development of the non-prescriber clinical team is a key facilitator in the development and/or evolution of our clinical programs such as dietetics and nutrition, remote patient monitoring, nursing, health coaching, pharmacy, behavior change, and others.


Position:  Remote

Schedule: Full-time Monday-Friday with flexible scheduling


Responsibilities
  • Lead and mentor a high-performing interdisciplinary team, including RDs, RNs, Health Coaches, Pharmacists, and Licensed Clinical Social Workers. 
  • Serve as a clinical subject matter expert, ensuring inclusive, patient-centered care aligned with individual goals. 
  • Ensure compliance with clinical policies, regulatory compliance, and standards of care. 
  • Conduct quality assurance activities, including performance reviews and process audits. 
  • Oversee documentation quality to ensure compliance with best practices and regulations. 
  • Develop workflows to improve efficiency, team performance, and patient outcomes. 
  • Assess team capacity to optimize staffing and engagement. 
  • Create career pathways and foster growth opportunities for clinical team members. 
  • Provide coaching and training on patient engagement, care coordination, and behavior change science. 
  • Organize team-building activities and recognition programs to promote a positive work culture. 
  • Collaborate with HR and leadership on staffing strategies, job descriptions, and recruitment. 
  • Actively recruit top clinical talent, emphasizing diversity, equity, and inclusion. 
  • Scale and align team structures to support organizational growth while maintaining quality and efficiency. 
  • Collaborate with leadership to align clinical programs with organizational goals and patient needs. 
  • Develop and oversee programs in nutrition, care coordination, patient education, behavior change, mental/behavioral health, or others in accordance with your experience and expertise. 
  • Partner with technology teams to design care models leveraging analytics, data science, and machine learning. 
  • Ensure programs reflect weight-inclusive, non-judgmental care practices and address diverse patient needs. 
  • Apply project and change management principles to develop and implement new programs. 
  • Evaluate program effectiveness and lead continuous quality improvement initiatives. 


Requirements
  • Clinical background in dietetics, behavioral health, nursing, social work, pharmacology, or other allied health fields.  Active licensure such as RD, RN, Pharm D, or LCSW preferred.  
  • At least 5 years of leadership experience managing interdisciplinary healthcare teams. 
  • At least 2 years of experience in an ambulatory care setting, family or internal medicine; and/or experience in chronic condition management and weight management.   
  • Experience in an early stage start up environment strongly preferred. 
  • Proven ability to scale and manage clinical operations in fast-paced, dynamic environments. 
  • Strong interpersonal skills with a passion for innovative, patient-centered care delivery. 
  • You have excellent communication and interpersonal skills. 
  • You’re dedicated to staying current with the latest developments in primary care and obesity medicine. 
  • You believe in inclusive, compassionate care. 
  • You believe in shared decision making with patients. You support care teams in honoring the goals a patient has for their health, and you partner with them to help them achieve those goals.  
  • You have high emotional intelligence and know how to create care environments that make patients feel at ease – without judgment and without shame. 
  • You’re willing and excited to try new technologies that are both patient and clinician oriented. 
  • You are excited to work with a collaborative team of physicians, APC’s, medical assistants, and other staff. 
  • Must have access to high-speed internet and phone lines to support a fully remote practice. 


We offer a comprehensive benefits package (Medical, Dental, Vision, 401k match, PTO), competitive salary and the opportunity to be part of a purpose-driven organization that is dedicated to making a positive impact on the lives of patients. If you are an ambitious and experienced clinician who is passionate about transforming healthcare and creating meaningful change, we invite you to apply and join our dynamic team.  Please send us a note at hiring@knownwell.health.


knownwell, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.  Based on current size of the clinic and HIPAA regulation, providers cannot receive care in clinic and provider’s household members cannot receive primary care in the clinic.

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Average salary estimate

$95000 / YEARLY (est.)
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$80000K
$110000K

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What You Should Know About Regional Clinical Director - East Coast, knownwell

Welcome to knownwell, where we’re transforming healthcare for individuals with obesity through our innovative and weight-inclusive approach! As the Regional Clinical Director for the East Coast, you'll join our vibrant and supportive clinical leadership team, remotely managing and guiding a diverse group of healthcare professionals. Your passion for overseeing interdisciplinary teams will be key to enhancing our practice, which encompasses metabolic health, nutrition counseling, and virtual care. In this role, you will mentor our dedicated team, which includes Registered Dietitians, Nurses, Health Coaches, and more, ensuring they provide top-notch, patient-centered care that aligns with our values of inclusivity and compassion. Your leadership will not only involve compliance with clinical standards but also the optimization of workflows to improve patient outcomes. Collaboration with department leads, HR, and technology teams will allow you to drive innovative care models that resonate with our mission. With flexible scheduling in a full-time capacity, you'll have the opportunity to foster a positive workplace culture that prioritizes team building and career development. Join us as we seek to make a significant impact in the lives of our patients, leveraging your expertise to guide our clinical programs towards success. If you’re ready to dive into an exciting journey of growth and transformation, we want to hear from you!

Frequently Asked Questions (FAQs) for Regional Clinical Director - East Coast Role at knownwell
What qualifications do I need to apply for the Regional Clinical Director position at knownwell?

To be considered for the Regional Clinical Director position at knownwell, candidates should possess a clinical background in dietetics, nursing, social work, or a related field. Active licensure, such as RD, RN, or LCSW, along with at least five years of leadership experience managing interdisciplinary healthcare teams, is essential. Experience in a fast-paced ambulatory care environment and knowledge of chronic condition management, particularly relating to obesity, are additional assets that will enhance your application.

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What does a typical day look like for a Regional Clinical Director at knownwell?

A typical day for a Regional Clinical Director at knownwell involves leading and mentoring an interdisciplinary team of healthcare professionals, analyzing team performance, and ensuring compliance with clinical policies. You'll conduct quality assurance activities, collaborate with other departments on staffing strategies, and engage in team-building exercises, all while focusing on providing high-quality, patient-centered care.

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What benefits does knownwell offer for the Regional Clinical Director role?

Knownwell offers a comprehensive benefits package that includes medical, dental, vision, and a 401k match. Additionally, we provide generous PTO to help support work-life balance, competitive salaries, and the opportunity to be part of an organization dedicated to improving healthcare for patients with obesity. Joining knownwell means being part of a purpose-driven company that values your contributions!

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How does knownwell support its clinical team members?

At knownwell, we prioritize the growth and development of our clinical team members. As a Regional Clinical Director, you'll be responsible for creating career pathways and providing coaching opportunities. We also encourage collaboration within teams, along with organizing recognition programs to celebrate their achievements. Our positive work culture helps ensure that our healthcare professionals feel valued and supported.

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How can I advance my career as a Regional Clinical Director at knownwell?

To advance your career as a Regional Clinical Director at knownwell, focus on gaining experience in leading diverse healthcare teams and expanding your knowledge in obesity and metabolic health management. Actively pursue professional development opportunities, mentor other clinicians within the organization, and remain dedicated to providing high-quality care. Your contributions will not only foster personal growth but also enhance our commitment to patient care.

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What type of healthcare experience is preferred for the Regional Clinical Director position?

Preferred healthcare experience for the Regional Clinical Director position includes at least two years in an ambulatory care setting focusing on family or internal medicine, along with experience managing chronic conditions, especially those related to obesity. Familiarity with early-stage startup environments is also highly regarded, as it prepares candidates to thrive in our dynamic and evolving healthcare model.

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How does the Regional Clinical Director contribute to patient care at knownwell?

As a Regional Clinical Director at knownwell, you will play a vital role in shaping patient care by leading interdisciplinary teams to deliver inclusive and non-judgmental healthcare. By ensuring compliance with clinical standards and fostering a culture that emphasizes shared decision-making, you will help support patients in achieving their health goals through tailored approaches in nutrition, behavior change, and chronic condition management.

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Common Interview Questions for Regional Clinical Director - East Coast
How do you plan to lead and mentor an interdisciplinary team as a Regional Clinical Director?

When preparing to lead and mentor an interdisciplinary team, emphasize your commitment to fostering collaboration and open communication. Share specific examples of how you have previously empowered team members, encouraged their professional growth, and created an inclusive environment that embraces diverse perspectives and expertise.

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Can you discuss your experience with compliance and regulatory standards in healthcare?

In discussing your experience with compliance and regulatory standards, outline relevant roles where you've ensured adherence to healthcare policies. Mention specific strategies you've implemented for quality assurance, staff training on compliance issues, and audits to maintain high standards of care. This will showcase your attention to detail and commitment to ethical practices.

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How would you implement patient-centered care in your role?

To implement patient-centered care, detail your approach to shared decision-making with patients and how you engage them in their care processes. Explain how you advocate for personalized treatment plans that consider patients' preferences, experiences, and goals, and how you work with your team to foster a supportive and empathetic care environment.

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What strategies would you employ to improve team performance and patient outcomes?

When discussing strategies to improve team performance and patient outcomes, highlight your experience in developing workflows and creating feedback mechanisms. Mention how you plan to track performance metrics, provide constructive feedback, and facilitate ongoing training to enhance the skills of your team, ultimately leading to improved patient care.

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What role does technology play in your approach as a Regional Clinical Director?

In your response, emphasize your enthusiasm for leveraging technology in healthcare. Discuss how you aim to collaborate with tech teams to design innovative care models that utilize analytics and machine learning. Share how you believe technology can enhance patient engagement, streamline workflows, and support clinicians in delivering high-quality care.

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Can you share your experiences with interdisciplinary collaboration?

Highlight your experiences in interdisciplinary collaboration by sharing examples where you have successfully brought together various healthcare professionals to achieve common goals. Discuss the outcomes of these collaborations and how they fostered a culture of teamwork, improved communication, and ultimately better patient care results.

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How do you approach professional development for your clinical team members?

Discuss your keen interest in professional development by sharing how you create personalized development plans for clinical team members that align with their goals and the organization's objectives. Highlight your commitment to offering training, resources, and mentoring opportunities that help them thrive and grow in their careers.

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How would you prioritize tasks in a fast-paced environment?

When asked about prioritizing tasks, illustrate your ability to remain organized and focused under pressure. Describe tools or methods you use to assess priorities based on urgency and importance, while also ensuring your team remains engaged and aligned with shared objectives.

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What is your understanding of weight-inclusive healthcare?

Express your understanding of weight-inclusive healthcare by emphasizing its focus on providing non-judgmental and compassionate care to individuals of all sizes. Discuss your belief in honoring patients’ goals and experiences, and how you incorporate this philosophy into program development and patient interactions.

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What motivates you to work in the field of obesity and metabolic health?

Share your passion for working in obesity and metabolic health by discussing personal and professional experiences that have shaped your understanding of the complexities of these conditions. Explain how your motivation stems from a commitment to improving the quality of life for patients and contributing positively to the evolving landscape of healthcare.

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Full-time, remote
DATE POSTED
November 24, 2024

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