Practice Manager

Meet knownwell, weight-inclusive healthcare for all. Join a dynamic company that is changing the way care is delivered for patients with obesity. knownwell is a weight-inclusive healthcare company offering metabolic health services, primary care, nutrition counseling and health coaching services for anyone of any size. Our hybrid model allows for both in-clinic and virtual care to bring support to patients where and when they need it. To learn more about our recent Series A funding, led by Andreessen Horowitz, please check out this article.

On-Site Requirements: On-Site 

Location: Atlanta, GA 

Schedule: Full-Time 

The Practice Manager will be responsible for launching and overseeing day-to-day operations of knownwell’s Atlanta clinic. This person will help build a high-functioning care team, drive clinic performance, and create an exceptional patient experience from day one. We’re looking for a builder—someone who can help stand up the clinic, roll up their sleeves, and grow a new market with passion, precision, and heart. 

As knownwell continues to expand, there is potential for this market and this role to grow—offering future opportunities for increased leadership and scope. 

This role reports directly to the Head of Practice Operations. 

As aPractice Manager at knownwell, your role will likely include the following: 

*Note, this is not meant to be an exhaustive list of all assigned responsibilities. Other duties as assigned. 

Clinic Launch & Leadership: Lead the successful launch of the Atlanta clinic, including site preparation, staff onboarding, and workflow implementation. 

Team Management: Hire, manage, and mentor a team of front office and clinical support staff. Create a culture of accountability, collaboration, and compassionate care. 

Patient Experience: Ensure every patient receives a welcoming, inclusive, and high-quality care experience aligned with knownwell’s mission. 

Operational Efficiency: Build, refine, and optimize clinic workflows to improve staff productivity, clinician efficiency, and patient satisfaction. 

Financial Management: Partner with the Head of Practice Operations and Finance team to manage the clinic P&L, including budgeting, forecasting, and cost management. 

Compliance & Policy: Ensure full compliance with internal policies, HIPAA, and all federal, state, and local regulations. 

Growth & Community Engagement: Collaborate with Marketing and Patient Access teams to drive volume, connect with the local community, and grow the patient base. 

Technology & Tools: Support adoption of systems and tools (EHR, scheduling, billing) to enable high-quality and efficient care delivery. 

Performance Monitoring: Track and report on KPIs, identifying risks and improvement opportunities early. 

Support Clinical Team: Flexibly support Medical Assistant and administrative workflows as needed, especially during early clinic operations. 

• Bachelor’s degree in healthcare administration, business, or a related field 
• 5+ years of healthcare operations experience, including 2+ years in a clinic management or leadership role 
• Demonstrated success launching or scaling a healthcare clinic or program 
• Financial acumen including experience managing clinic P&Ls and KPIs 
• Strong communication and problem-solving skills 
• Ability to thrive in a fast-paced, ambiguous, and evolving environment  

• Experience in primary care, obesity medicine, or chronic care management 
• Experience working in a startup or high-growth healthcare organization 
• Familiarity with Athena EMR 
• Prior experience as a Medical Assistant or clinical support role a plus 

We offer a comprehensive benefits package (Medical, Dental, Vision, 401k match, PTO), competitive salary and the opportunity to be part of a purpose-driven organization that is dedicated to making a positive impact on the lives of patients. If you are an ambitious and experienced clinician who is passionate about transforming healthcare and creating meaningful change, we invite you to apply and join our dynamic team.  Please send us a note at hiring@knownwell.health. 

knownwell, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.  Based on current size of the clinic and HIPAA regulation, providers cannot receive care in clinic and provider’s household members cannot receive primary care in the clinic.