Knowledge Enablement Assistant

Job Summary

A company is looking for a Student - ITS Knowledge Enablement Assistant.

Key Responsibilities

• Handle requests for new knowledge articles and enhancements in ServiceNow
• Develop and write new knowledge articles based on provided information
• Update existing knowledge articles and communicate with subject matter experts

Required Qualifications

• Enrollment in classes as part of an SNHU degree program
• Access to a personal computer
• Access to the Internet
• Access to Microsoft Teams