Retail Loss Prevention Manager

Kittery Trading Post/ Retail Loss Prevention Manager/ Kittery, Maine 

Kittery Trading Post, a well-established family-owned retail business for over 80 years, has an opportunity for a Retail Loss Prevention Manager to join their team working in Kittery, Maine. 

The Retail Loss Prevention Manager is responsible to protect company assets and improve store profitability by developing and implementing security and safety programs for employees and customers. The main areas of focus include preventing shoplifting, vandalism, and ensuring store safety while minimizing risk and maintaining a high customer friendly and employee experience. The Loss Prevention Manager will oversee the retail store and warehouse in Kittery as well as the distribution center and gun exchange locations in NH. 

• Comprehensive benefits including medical, dental and life insurance 
• 401k Retirement and profit-sharing plan 
• Paid time off including vacation, sick and paid holidays 
• Employee discount program 
• Competitive salary of $50k-75k commensurate with experience, plus discretionary annual bonus 

• Bachelor’s degree in criminal justice or equivalent  
• 5+ years prior experience in Retail loss prevention, asset protection, or risk management is preferred 
• Excellent written and verbal communication skills 
• Familiarity with security equipment such as intrusion detection devices, and CCTVs 
• Team player able to work with different personality types, assertive but professional  
• Ability to work with high level of discretion and confidentiality 
• Must have attention to detail and excellent analytical skills 
• Spreadsheet and word processing proficiency required 
• Ability to respond to alarm calls as business needs dictates 

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• Investigate, log, and resolve alleged and actual theft, violations of policy, and compliance concerns. 
• Coordinate and communicate with management and governmental agencies 
• Audit sites to ensure inventory is processed, handled, and monitored appropriately, and document any errors or failures 
• Develop policies and train staff in loss prevention and reduce shrinkage 
• Minimize the financial losses of a retail operation related to internal/external theft 
• Develop processes to detect safety issues and security violations and implement proactive solutions to prevent repeat occurrences 
• Effectively conduct investigations with management, police, and employees 
• Provide leadership and mentoring to team members as needed 

Kittery Trading Post is in business to provide its customers with the finest goods and services, supporting and enhancing their appreciation enjoyment and knowledge of the out of doors. We strive to build customer confidence in our company and in the products we offer by maintaining a high standard of exceptional customer service through the experience, knowledge, commitment and teamwork of our employees. 

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, familial status, age, physical or mental disability, pregnancy, sexual orientation, gender identity, genetic information, veteran status, or any other characteristic protected by law.