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Quality Engineering Manager


Keystone Powdered Metal Company, a Sumitomo Electric Group company, is looking for a full-time Quality Engineering Manager who will be working in our St. Marys, PA location.  This person will report to the VP of Quality Assurance. 
 
Job Duties and Responsibilities 
  • Oversee and direct the daily activities of personnel in Quality Engineering and Inspection
  • Responsible for the establishment and enforcement of quality standards/ objectives and for the measuring of quality results
  • Maintain proactive communications with all customers to ensure that KPMC meets or exceeds all customer requirements
  • Assist Quality Lab Manager as back-up to maintain fully equipped dimensional and metallurgical labs including current blueprints and specifications for all parts
  • Provide day to day direction to employees by setting and monitoring objectives for the department
  • Ensure employees are informed of, and adhere to, all pertinent company rules, procedures, and policies
  • Conduct performance reviews
  • Communicate matters affecting quality throughout the organization using appropriate methods.
  • Address customer concerns using a disciplined problem-solving approach
 
Qualifications
  • Four-year technical degree or equivalent experience
 
Compensation may vary depending on a number of factors, including a candidate’s experience, qualifications, skills, competencies and location. Base pay is one part of the total compensation and benefits package that is provided to compensate and recognize employees for their work.   
 
About Our Company  
 
Keystone Powdered Metal Company a world leader in the Powdered Metal Industry has an opening for a Quality Engineering Manager at its St. Marys, PA location. Since 1927 Keystone has pioneered many advancements in technology and products in the PM industry. Today Keystone is part of Sumitomo Electric’s Industrial Materials segment which has thirteen P/M companies located in nine different countries around the world. Keystone operates plants in St. Marys and Lewis Run, Pennsylvania, and Cherryville and Troutman North Carolina.
  
About Sumitomo Electric Group  

Sumitomo Electric Industries, Ltd. is a recognized global technology leader with over 280,000 employees working at around 400 group companies in 40 countries. Building on more than 120 years of innovation, today Sumitomo Electric is engaged in diversified business activities that support people’s daily lives and industries in five business segments: automotive, infocommunications, electronics, environment & energy, and industrial materials. To learn more about Sumitomo Electric, please visit 
https://sumitomoelectric.com and our YouTube Channel (https://www.youtube.com/user/SumitomoElectric/). Follow us on LinkedIn (https://www.linkedin.com/company/sumitomo-electric). 
Our company is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, national origin, disability, age, genetics, protected veteran status, or any other characteristic protected by law. 

Average salary estimate

$82500 / YEARLY (est.)
min
max
$70000K
$95000K

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What You Should Know About Quality Engineering Manager, Keystone Powdered Metal Company

At Keystone Powdered Metal Company, part of the renowned Sumitomo Electric Group, we're on the lookout for a dynamic Quality Engineering Manager to join our team at our St. Marys, PA location. As a pivotal member of our organization, you'll report directly to the VP of Quality Assurance and oversee the daily activities of our Quality Engineering and Inspection personnel. Your role will involve establishing and enforcing quality standards that are crucial to our operations, while also maintaining proactive communications with customers to ensure we exceed expectations. You won’t just be managing; you'll be leading a team dedicated to continuous improvement and excellence. Your guidance will directly impact our performance reviews and ensure adherence to company policies and procedures. Collaborating closely with the Quality Lab Manager, you'll ensure that our labs are well-equipped and up-to-date. Here at Keystone, we pride ourselves on our rich history since 1927 in pioneering advancements within the Powdered Metal industry, and we’re eager to have you be part of that legacy. If you’re passionate about quality and looking for a challenging and rewarding position with a leader in the industry, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Quality Engineering Manager Role at Keystone Powdered Metal Company
What qualifications do I need to apply for the Quality Engineering Manager position at Keystone Powdered Metal Company?

To apply for the Quality Engineering Manager position at Keystone Powdered Metal Company, a four-year technical degree or equivalent experience is required. This role emphasizes not only formal education but also relevant experience in quality assurance and engineering. Candidates with a proven track record in managing quality standards and compliance will find themselves at an advantage.

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What are the main responsibilities of the Quality Engineering Manager at Keystone Powdered Metal Company?

The Quality Engineering Manager at Keystone Powdered Metal Company is tasked with overseeing daily activities in Quality Engineering and Inspection teams, establishing and enforcing quality standards, maintaining communication with clients, conducting employee performance reviews, and facilitating a disciplined problem-solving approach to quality concerns. Your leadership will be vital in ensuring that all operations meet or exceed customer requirements.

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How does the Quality Engineering Manager contribute to customer satisfaction at Keystone Powdered Metal Company?

As the Quality Engineering Manager, your role is crucial in maintaining proactive communication with customers to address their needs and concerns. By overseeing compliance to established quality standards and fostering an environment of continuous improvement, you play a direct role in enhancing customer satisfaction, ultimately upholding Keystone's reputation as a leader in the industry.

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Is there room for career growth as a Quality Engineering Manager at Keystone Powdered Metal Company?

Absolutely! Keystone Powdered Metal Company, as part of the expansive Sumitomo Electric Group, provides numerous opportunities for career advancement. As a Quality Engineering Manager, you’ll have the chance to lead cross-functional teams, engage in projects that span multiple locations, and develop your skills further within the framework of a quality-driven culture.

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What is the work culture like for a Quality Engineering Manager at Keystone Powdered Metal Company?

The work culture at Keystone Powdered Metal Company is collaborative and emphasizes quality at all levels. As a Quality Engineering Manager, you'll work with skilled professionals who share your passion for excellence. The company values open communication, continuous learning, and teamwork, creating an environment where innovation thrives and employees are empowered to make impactful decisions.

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What types of tools and technologies will I be expected to work with as a Quality Engineering Manager at Keystone Powdered Metal Company?

In the role of Quality Engineering Manager at Keystone Powdered Metal Company, you will work with various tools and technologies designed to ensure precise quality measurement and assessment. This includes utilizing high-tech inspection equipment, software for data collection and analysis, and quality management systems that help streamline processes, ensuring that you and your team can maintain superior quality standards.

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How does Keystone Powdered Metal Company support employee development for the Quality Engineering Manager role?

Keystone Powdered Metal Company is committed to employee development and provides various resources for continuous learning and skill enhancement. As a Quality Engineering Manager, you will have access to training programs, workshops, and industry conferences, allowing you to stay updated on the latest quality engineering practices and trends, which is integral to career growth and organizational success.

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Common Interview Questions for Quality Engineering Manager
Can you describe your approach to establishing quality standards in your previous roles?

In answering this question, focus on your specific strategies for defining and implementing quality standards. Discuss your methodology, how you involve your team in the process, and mention any successful outcomes. Highlight your ability to adapt standards based on evolving industry trends.

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How do you handle customer complaints regarding product quality?

When answering, emphasize your problem-solving skills and proactive communication. Describe a step-by-step process: acknowledging the complaint, investigating the issue, engaging with the customer for solutions, and implementing corrective actions to prevent future occurrences.

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What experience do you have leading a quality engineering team?

Outline your past leadership experiences, mentioning team size and specific projects. Discuss how you foster collaboration, set clear goals, and measure team performance to drive quality improvement initiatives.

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How do you ensure that your team adheres to quality processes and procedures?

Discuss your approach to training and continuous education. Explain how you regularly communicate expectations, conduct audits, and encourage a culture of accountability within your team to ensure compliance with established quality processes.

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What metrics do you use to measure quality performance?

Provide an overview of key performance indicators (KPIs) you track, such as defect rates, customer satisfaction scores, and compliance rates. Explain how you analyze these metrics to identify trends and drive improvement.

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Can you give an example of a time you improved a quality process?

Share a specific example where you led a quality improvement initiative. Describe the challenges you faced, the steps you took, and the measurable results of your efforts. This shows your ability to impact quality positively.

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How do you stay updated on the latest developments in quality engineering?

Discuss your commitment to professional development through reading industry publications, attending conferences, and participating in relevant training. This demonstrates your proactive approach to keeping your knowledge current.

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What is your experience with quality management systems?

Highlight the quality management systems you’ve worked with, such as ISO standards or Six Sigma methodologies. Discuss how you’ve effectively utilized these systems to enhance quality control processes.

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How would you approach training new members of the quality engineering team?

Describe your structured approach to onboarding new team members, including mentoring, shadowing, and providing access to documentation. Explain how you ensure they understand both the technical skills and the company culture related to quality.

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What strategies do you employ for efficient resource management in quality engineering?

Discuss methods you utilize, like optimizing workflows, utilizing technology for monitoring, and ensuring effective distribution of tasks within the team to enhance productivity while maintaining quality standards.

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MATCH
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TEAM SIZE
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LOCATION
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
November 26, 2024

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