Operations Executive - Healthcare Services #0209

We are partnering with a premier physician-led healthcare organization that delivers comprehensive pulmonary, critical care, sleep medicine, and hospitalist services throughout acute and post-acute care environments. Operating across Massachusetts and New Hampshire, this expanding organization seeks an accomplished Operations Executive to become an integral part of their executive leadership. This represents an exceptional opportunity to drive operational excellence within a healthcare enterprise positioned for substantial expansion.

Opportunity

The Operations Executive will serve as a direct report to the Chief Executive Officer and will be instrumental in overseeing operational performance across a growing healthcare enterprise employing approximately 65 professionals. This newly established role will enable the CEO to concentrate on strategic business development and organizational expansion while the successful candidate assumes responsibility for operational leadership, guides site management teams, enhances provider performance, and establishes operational excellence initiatives throughout multiple facilities.

Key Responsibilities

• Build a supportive, high-performing culture emphasizing accountability, collaboration, and continuous improvement
• Develop and manage site budgets, ensuring financial goals are met while maintaining high-quality care standards
• Drive provider productivity and efficiency by identifying and addressing barriers to optimal performance
• Ensure compliance with healthcare regulations, patient safety standards, and quality metrics
• Supervise and provide leadership to directors across all sites, ensuring alignment with company mission and values
• Oversee staff onboarding and training programs across all sites
• Lead the operational integration of new sites as the company expands
• Build and maintain strong relationships with external stakeholders, including hospital executives and referring providers
• Implement and monitor performance metrics and scorecards to ensure all sites meet or exceed established KPIs
• Provide regular performance reports to the executive team, identifying areas for improvement

• Strong leadership skills to effectively supervise directors and hold teams accountable
• Demonstrated ability to drive provider productivity and operational efficiency
• Bachelor's degree in healthcare administration, business, or related field
• Financial acumen with experience managing budgets and improving cost-efficiency
• Minimum of 5 years of leadership experience in outpatient or inpatient healthcare operations management
• Proficiency with healthcare technologies/systems (EMRs, productivity software)
• Proven experience managing multi-site healthcare operations
• Exceptional problem-solving, communication, and organizational skills

Preferred Qualifications

• Experience handling the operational integration of new sites or facilities
• Master's degree in healthcare administration, business, or related field
• Change management experience
• Data analytics experience
• Experience with pulmonary, critical care, sleep services, or hospital medicine

• Opportunity to grow with the company as it expands nationally
• Comprehensive benefits package
• Competitive base salary range: $150,000-$190,000
• Relocation assistance available
• Performance-based bonus opportunity: 7.5-12.5% tied to KPIs (provider productivity, site-level performance, successful integration of new sites)

This role presents an exceptional opportunity for an experienced healthcare operations professional to:

• Make a direct impact on company growth and performance
• Join a growing organization with significant autonomy
• Build and develop high-performing teams
• Grow professionally as the organization expands
• Shape operations during a critical scaling phase

Equal Employment Opportunity and Non-Discrimination Policy

Equal Employment Opportunity Statement: Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status.

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Reasonable Accommodations: Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations.

Compensation Information: For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location.

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• Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available.
• Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws.

State-Specific Information:

• Rhode Island: We do not request or require salary history from applicants.
• Connecticut: We provide wage range information upon request or before discussing compensation.
• New Jersey: We do not inquire about salary history unless voluntarily disclosed.

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Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.