Business Development Representative

We are looking for a dynamic team player who is passionate about connecting clients to exceptional events. This position reports to the Director of Sales Development and requires maintaining a professional, courteous, and customer-focused attitude at all times.

Essential Duties and Responsibilities:

• Reach out to customers and partners via phone calls and emails to drive attendance to Kaseya events.
• Collaborate with account managers to arrange product demos for customers.
• Contact customers to encourage participation in product webinars.
• Develop talking points for common customer rebuttals.
• Maintain Salesforce hygiene by adding notes and updating information to ensure accuracy.
• Keep a database of customer issues and Salesforce discrepancies and forward them to the appropriate department for resolution.
• Confirm customer attendance post event registration.

What You'll Bring:

• An associate degree from an accredited college or university or equivalent experience in tele-sales.
• Excellent written and verbal communication skills.
• Strong interpersonal skills to engage with customers on behalf of the sales/marketing team.
• Ability to work in a fast-paced environment.
• Attention to detail and a commitment to providing excellent customer service.
• Proficiency in Microsoft Office Products.
• A positive, enthusiastic, motivated, and autonomous self-starter attitude.
• A solution-oriented mindset and problem-solving skills.
• Ownership of initiatives and a consistent drive to exceed expectations.