Project Manager

Job Summary: 

As a Project Manager, working in one of our key business industries team, you’ll put your leadership and management skills into practice as part of our software implementation and technology services team. In this role, you’ll take the lead on managing key projects to coordinate and deliver software applications, business processes, training, and documentation deliverables to clients.  You will be expected to manage the scope, cost, and schedule to successfully execute contract deliverables for our clients while meeting all Juvare business and strategic objectives.

Reports to: Senior Director, Delivery

Location: Atlanta, GA; Charlotte, NC; or Remote

Responsibilities:

The Project Manager will work under the guidance of the Senior Director or other delegated leadership to perform the following activities:

• Serve as the primary contact and advisor to multiple clients for software implementations and enhancement projects ranging from two weeks to continual
• Manage scope, budget and go-lives, anticipating problems and complications, and facilitating mutually agreed solutions that preserve the schedule and budget
• Identify and proactively document execution, client, and resource risks, while defining and managing mitigation and avoidance plans
• Is accountable for bringing all project issues, conflicts, and decisions to successful closure while maximizing positive client impact
• Interact regularly with clients, managing expectations and communicating progress
• Own financial responsibility for the project, including planning, budgeting, reporting, and forecasting resource costs and ensuring project performance is reflected accurately in revenue recognition
• Partner with delivery leaders to manage resource load across the team, matching skill sets to client needs and ensuring teams have adequate skill sets to run autonomously
• Work closely with the Client Success team to ensure growth and retention of client accounts, while managing scope of current implementations
• Assist the Sales and Client Success team with responses to Requests for Proposal and scoping new professional services work
• Partner with Product Engineering team on integrations and enhancements necessary to deliver work scope
• Other duties as assigned

Qualifications and Experience:

• Bachelor’s degree required
• 4+ years technology project management required
• 3+ years in client facing project management roles required
• Active Public Trust Security Clearance (or higher), or be able to pass a PTSC background check
• Client project experience in one or more of the following industries: emergency management; federal, state, or local government; healthcare; education; defense; aviation; or transportation
• PMP or similar project management certifications a plus

Skills/ Knowledge Requirements:

• Excellent verbal, written and presentation skills.
• Firm grasp of project financial management and executive-level reporting
• Keenly adapt at clarifying, documenting, and facilitating the resolution of issues and conflicts
• Demonstrated ability to identify and manage project risks, including risk mitigation and contingency planning
• Situational Leadership skills preferred
• Superior ability to handle stress and prioritize competing priorities and changing deadlines
• Ability and willingness to travel to client or internal company sites
• Experience with Agile project  management methodologies a plus
• Familiarity with NetSuite a plus

What we offer:

• Health insurance
• Life insurance
• 401K with corporate match
• Tuition reimbursement
• Unlimited PTO

This position requires access to information that is controlled by the Export Administration Regulations (“EAR”).  A candidate must qualify as a “U.S. Person” or be otherwise eligible to access EAR covered materials through an EAR exception or license.  A "U.S. Person" as defined by the EAR includes a U.S. Citizen, U.S. national, lawful permanent resident, refugee, or asylee.”

Candidates may be required to undergo an SF-85 background check for certain government-related projects.