Customer Success Manager - (Remote - US) - job 1 of 2

Jobgether
Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Customer Success Manager in United States.

In this role, you will serve as the primary liaison between the company and its customers, ensuring strong relationships and delivering exceptional service. You will manage the customer journey from onboarding through continued engagement, focusing on maintaining high customer satisfaction and driving business expansion. By understanding customer needs and proactively addressing their concerns, you will contribute to the company's growth and success while supporting sustainability initiatives and energy efficiency goals.

Accountabilities

• Build and maintain strong relationships with executive-level customers, ensuring their needs are met and exceeded.
• Act as the primary point of contact for assigned customers, overseeing their success and identifying opportunities for upselling and expanding services.
• Collaborate with internal teams to ensure customer requests are handled effectively and projects are on track.
• Conduct regular check-ins, quarterly reviews, and customer meetings to demonstrate value and address any issues.
• Monitor customer interactions and resolve any complaints or service challenges to maintain high satisfaction levels.

• Previous experience in customer success, account management, or executive sales, ideally in a sustainability or energy-focused industry.
• Strong CRM experience, with the ability to manage and track customer data and interactions.
• Excellent communication and interpersonal skills, with the ability to build relationships at the C-level.
• Strong problem-solving abilities and attention to detail in handling multiple projects simultaneously.
• Bachelor's degree or relevant experience in energy management or related fields.

• Competitive salary with performance-based incentive bonuses.
• Career advancement opportunities in a fast-growing, supportive environment.
• Comprehensive benefits package, including medical, dental, vision, 401(k), life insurance, and disability insurance.
• Opportunity to contribute to a company committed to sustainability and positive change.
• A collaborative, team-oriented culture that values its members.

Jobgether hiring process disclaimer

This job is posted on behalf of one of our partner companies. If you choose to apply, your application will go through our AI-powered 3-step screening process, where we automatically select the 5 best candidates.

Our AI thoroughly analyzes every line of your CV and LinkedIn profile to assess your fit for the role, evaluating each experience in detail. When needed, our team may also conduct a manual review to ensure only the most relevant candidates are considered.

Our process is fair, unbiased, and based solely on qualifications and relevance to the job. Only the best-matching candidates will be selected for the next round.

·         If you are among the top 5 candidates, you will be notified within 7 days.

·         If you do not receive feedback after 7 days, it means you were not selected. However, if you wish, we may consider your profile for other similar opportunities that better match your experience.

Thank you for your interest!

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