Account Manager

Enthuse is an education-led marketing agency. We’re a passionate team of marketers, educators, and instructional designers all dedicated to a singular mission – we teach the world to love our client’s brands.  

We’re also one of the fastest growing WBENC-certified, 100% women-owned and led marketing agencies in the United States. So, join us and help create engaging content, delivered by world-class storytellers through unforgettable experiences that drive real business results. And do so while taking pride in the fact that each year, we devote a portion of our profits to help empower other women entrepreneurs who often don’t have equitable access to resources like capital, mentorship, and community. 

The Account Manager is responsible for delivering against client projects and program scopes.

The Account Manager will play a key role on the agency team. Reporting into the Senior Account Manager, The Account Manager will serve as a trusted point of contact for clients and the agency account team. The role will focus on developing the agency's relationship with a designated client.

This is hybrid position and will be a mix of in office and remote, in accordance with company policy.

Job responsibilities will include but are not limited to: 

1. Develop and execute comprehensive account plans, setting clear goals and strategies to meet client objectives.
2. Foster strong client relationships through regular communication, including meetings, calls, and presentations.
3. Collaborate with internal teams (creative, production, strategy, media, etc.) to develop innovative and impactful solutions that address client challenges.
4. Serve as a strategic advisor to clients, providing insights and recommendations to optimize marketing efforts.
5. Execute on-site client events on behalf of the agency.
6. Oversee project timelines and budgets, ensuring deliverables are met on time and within scope.
7. Monitor and analyze campaign performance, providing timely reports and actionable insights to clients.
8. Actively seek opportunities to upsell and expand existing accounts, identifying additional areas of value for clients.
9. Stay up-to-date with industry trends, market developments, and competitors' activities to provide thought leadership and inform strategic initiatives.
10. If applicable Lead and mentor direct reports, providing guidance and support for their professional growth.

The physical demands of this role require the following:  

• Bending, squatting, crouching and reaching, climbing, kneeling, and stooping including to arrange and display

• Frequent lifting and moving cases of product and other objects of 50 pounds or more 

• Bachelor's degree in Marketing, Communications, or a related field
• 2-5 years of experience in account management within an advertising agency or marketing consultancy, preferably with integrated and event experience
• 2-5 years of experience in account management, preferably in an advertising agency or marketing consultancy
• Proven track record of successfully managing client accounts and driving measurable results
• Excellent communication and interpersonal skills, with the ability to build and maintain strong client relationships
• Very proficient in Microsoft Excel and Microsoft PowerPoint
• Strong strategic thinking and problem-solving abilities, with a focus on identifying opportunities for growth and optimization
• Strong copywriting skills with an emphasis on external communications and social media
• Ability to lead and inspire cross-functional teams, fostering collaboration and driving excellence
• Up-to-date knowledge of digital marketing trends, technologies, and best practices
• Demonstrated ability to work in a fast-paced, deadline-driven environment
• Manage administrative tasks with attention to meeting agency compliance guidelines and standards

The base compensation range for this job classification is between $64,350.00-$77,000.00 annually. The determination of what a specific employee in this job classification is paid depends on a number of factors, including, but not limited to, prior employment history/job-related skills and qualifications, length of service and geographic location. This job classification is bonus-eligible, with bonus potential subject to applicable bonus plan terms and conditions. 

This position offers incentive opportunities plus full benefits including Medical, Dental, Vision, 401k with match, PTO time and more! 

Enthuse Marketing is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, citizenship, disability, genetics, pregnancy, protected veteran status or other characteristics protected by applicable federal, state, or local law. 

Enthuse is committed to providing reasonable accommodations to qualified individuals with disabilities and for other reasons in the employment application and hiring process, in accordance with applicable law. To request an accommodation please contact [email protected].