Medical Assistant (Float)

As a Medical Assistant (Float) at GoHealth Urgent Care, your primary responsibilities will include assisting in patient examinations, managing the registration process, taking vital signs, performing point-of-care testing, and supporting healthcare providers. You will also be involved in preparing treatment rooms and maintaining patient records within various locations.

To qualify for the Medical Assistant (Float) position at GoHealth Urgent Care, candidates must have a high school diploma and preferably graduate from a Medical Assisting Program. Basic Life Support (BLS) certification is required upon hiring, along with obtaining a certification such as CCMA, CMA, RMA, or others within 15 months.

As a Medical Assistant (Float) at GoHealth Urgent Care, you are eligible for a competitive pay structure, including an earnings incentive bonus of up to $600 monthly, based on center performance metrics and patient satisfaction scores.

At GoHealth Urgent Care, Medical Assistants can look forward to career advancement opportunities, including leadership positions in Center Operations and Clinical Education roles, as well as the chance to engage in direct mentorship with healthcare providers and leaders.

Benefits for Medical Assistants (Float) at GoHealth Urgent Care include comprehensive medical, dental, and vision plans, 5 weeks of paid time off, short/long-term disability, life insurance, and a 401(K) plan with employer matching, ensuring a robust support system for your career journey.

Daily tasks for a Medical Assistant (Float) at GoHealth Urgent Care will include registering patients, verifying insurance, taking vitals, performing phlebotomy, maintaining exam rooms, handling inquiries, and ensuring that all equipment is checked and functioning properly to provide the best patient care.

While prior experience is beneficial, it is not strictly required for the Medical Assistant (Float) position at GoHealth Urgent Care. Candidates should be driven and willing to learn, especially if they have a certification or education in medical assisting.

When answering this question, highlight specific instances where you've interacted with patients, helped them feel comfortable, and detailed your role in patient assessments or treatments. Focus on your ability to communicate with empathy and professionalism.

Discuss your prioritization and organizational skills, highlighting techniques you use to stay focused under pressure. Share any tools, systems, or methods that help you manage competing tasks effectively while ensuring quality care.

In your response, outline the step-by-step procedure you follow to accurately measure vital signs, including techniques for ensuring patient comfort and safety. Mention any specific equipment or technologies you are familiar with.

Be sure to mention any certifications or training you have completed that qualify you for the Medical Assistant position. Explain how they apply to the job responsibilities at GoHealth Urgent Care.

Emphasize your communication skills along with your ability to demonstrate understanding and empathy. Discuss how you would listen to patient concerns and the steps you would take to resolve them while ensuring they feel valued.

Share a specific example that illustrates your collaborative skills. Explain your role within the team, your contributions, and how you ensure a positive outcome for both patients and colleagues.

Clarify that accuracy is crucial in patient care and describe the steps you would take to address the error responsibly. Explain the importance of reporting any discrepancies to maintain optimal patient safety and records.

Mention specific strategies you use to cope with stress, such as time management techniques or mindfulness practices. Share how these strategies have helped you maintain a positive work atmosphere.

Show that you have done your research by discussing GoHealth Urgent Care’s patient-first approach, its commitment to community integration, and the innovative solutions it brings to urgent care. Relating this to your personal values would be a strong touch.

Express your passion for patient care and how helping others drives you in your role. Share specific experiences that highlight your commitment to making a positive difference in patients’ lives.