Healthcare Consulting Practice Lead

About Indigenous Pact PBC, Inc:

Established in 2017 Indigenous Pact PBC, Inc., a certified B-Corporation, set out on a mission to create health equity for American Indians and Alaskan Natives. As part of a global movement of certified B-Corporations, we aim to balance purpose and profit by meeting the highest social, environmental, legal, and public standards to build a more sustainable and inclusive economy.

Indigenous Pact’s dedicated, experienced, and knowledgeable team brings decades of experience working in Indian Country. We help strengthen and improve the sustainability of Tribes and Tribal Organizations' health, wellness, and long-term care programs and services. Indigenous Pact specializes in developing customized and turn-key solutions to generate sustainable revenue, increase healthcare access, and improve health outcomes for all Native Americans.

Job Description

Job Title: Healthcare Consulting Practice Lead

Base Salary: $160-200k USD, plus Incentive Program

Location: United States, Nationwide (IP primarily operates in PT/CT time zones)

Work model: Remote

Travel Requirements: up to 50% within the United States

Reports to: Chief Executive Officer

Job Summary:

We are seeking a dynamic and results driven leader and cross-team collaborator to support our mission of building health equity in one generation for American Indians and Alaska Natives.

This is an opportunity to move beyond the typical consulting environment and deliver high-impact solutions that directly shape the future of care in Indian Country, creating lasting change in communities that need it most. You will help plan meaningful and lasting changes to healthcare for communities and be surrounded by the team that brings the plans to life.

If you are an experienced healthcare consultant ready to leave the traditional consulting model behind and play a key role in scaling a forward-thinking, purpose-driven practice, we encourage you to apply.

The Healthcare Consulting Practice Leader (HCPL) is a leadership role that delivers success through partnerships, healthcare system knowledge, innovative thinking, coaching and caring. The HCPL is accountable for oversight and expansion of our healthcare consulting practice, a pre-existing practice with great opportunity to grow alongside our rapidly growing care delivery organization. They will help build on our strong foundation while driving growth, innovation, and trust within tribal healthcare organizations.

The ideal candidate will have a deep understanding of both healthcare payers and providers, as well as experience in value-based, consumer-centric healthcare models. They will be responsible for crafting and executing go-to market strategies, building and nurturing relationships with executives, and leading the development, proposal and implementation of new healthcare solutions and partnerships. 

In this role, the HCPL will work to help define and sell Indigenous Pact’s consulting services, develop delivery methodologies and standards, oversee execution and implementation activities to support care service delivery. Our goal is to create a healthcare system driven by innovation and the needs of communities and the members working to survive and thrive within them.

Essential Job Functions:

Leadership

• Leads patient care-oriented go-to-market offer creation, sales, and solution implementation efforts for and on behalf of tribal organizations
• Manages client relationships, partnerships, and networks, with a business-to-business orientation
• Builds commitment and understanding required to fulfill contracts, complete projects and accomplish the improvement goals
• Mentors, coaches, and leads the consultant team as they manage multi-faceted projects with deadlines and multiple priorities
• Possess strong emotional intelligence and listens closely to others while facilitating collaboration to deepen understanding and innovation among team members
• Actively contributes to the development of a diverse, equitable, and inclusive culture wherein all team members feel valued and safe exercising curiosity and delivering and receiving feedback
• Solution-focused while being flexible and adaptive to business needs and change
• Support the CEO, CXO, CMO, Consulting, and Sales teams in partnering with multiple health system partners to maximize patient experience, care, and quality outcomes

Consulting Practice Oversight and Delivery

• Guides and directs all aspects of consultancy projects for healthcare solutions
• Leads, manages, and grows a team which includes core consulting project skillsets including project managers and coordinators; financial, process, and technical analysts; and internal and external subject matter experts support project deliverables
• Coordinates across Indigenous Pact to ensures high-quality and timely delivery of client artifacts and deliverables
• Designs and implements strategies, goals, and metrics to drive the team’s success
• Develops and supports a culture of continuous improvement utilizing process improvement methodologies
• Identifies and develops key skills, capabilities, and partnerships required to support a best-practice and innovation-driven consulting practice
• Maintains client relations and conducts periodic client feedback meetings and project reviews
• Aligns resources to the capacity and need
• Manages and allocates budget
• Highly proficient with project management software

Business Development & Marketing

• Generates business by successfully engaging new and existing clients and developing responsive proposals to project opportunities
• Ability to lead client leadership and their stakeholders through complex decision-making processes
• Works closely with the Business Development team to design strategic marketing efforts
• Tracks opportunities, forecasts a pipeline of projects and develops winning strategies and teams
• Provides monthly and quarterly update reports on team activities and metrics plus analysis of strengths and weaknesses in both processes and personnel
• Other tasks as required

Qualifications:

• 8-12+ years of consulting practice experience, preferably in healthcare patient care-oriented/payer/provider/management industry and/or business operations, management consulting / professional services.
• 5+ years of leadership experience, people management experience
• 5+ years of experience working with Tribal communities, is considered an asset
• 2+ years of project management experience, with diverse teams and innovative solutions
• Bachelor’s degree in Health Care Administration is preferred (equivalent experience can substitute for degree requirement)
• Solid industry knowledge is needed in payers/health services, providers/medical groups, or large health systems; breadth across industries is attractive.
• Proven success delivering multiple large-scale system, process, and business solutions.
• Experience selling into healthcare clinical enterprises, health plans, business-to-business or business-to-consumer environments.
• Possessing working experience in healthcare operations (domain areas such as clinic development and expansion, revenue cycle optimization, healthcare strategy and feasibility analysis, organizational performance and transformation, population health management, clinical operations, financial analysis and business case development, etc.)
• Understanding Medicaid, Medicare, and the commercial healthcare landscape and experience will help develop strategies and programs to match those needs.

Skills:

• Demonstrated expertise in MS Office Suite of products, (i.e. Visio, Excel, PowerPoint).
• Demonstrated proficiency in using Sales methods and systems in addition to familiarity with healthcare and business enterprise software including Customer Relationship Management (CRM), Electronic Medical Records, and Benefit Administration processes and systems.
• Strong presentation and communication skills with an ability to interact at all levels of leadership, with technical experts, and with external clients and partners.
• Strong analytical / problem-solving, organizational, and process improvement skills.
• Strong relationship-building skills, with an ability to build trusted, productive partnerships between business leaders and internal/external partners are a must.
• Agility in dealing with a constantly changing business environment and areas of ambiguity.
• Strong leadership competencies and a documented track record of success leading diverse, multi-disciplinary teams.
• Ability to complete deep analysis, data analysis, modeling, and present meaningful insights to clients
• Provide exceptional customer service and actively explore opportunities to strengthen relationships with existing partners through all phases of work.

Why Choose Indigenous Pact?

Building a strong culture and exhibiting our core values is important to us. When you join Indigenous Pact, you are joining a team that values:

Empathy is at the heart of everything we do—we listen, we understand, and we put ourselves in the shoes of others, whether it's our teammates, our clients, or the communities we serve.

Wisdom is about learning from experience, being thoughtful in our work and making decisions that are grounded in knowledge and insight. It's about taking the time to get things right.

Bravery is having the courage to take bold risks, challenging the status quo, and knowing that growth happens when we push our limits.

Transformation drives us to continuously grow—both as a company and as people. It’s about not being afraid to change and to keep pushing forward in the pursuit of excellence.

What we offer:

• A competitive total rewards package, including 401(k), Medical, Dental, and Vision insurance
• Open, transparent lines of communication with leadership
• Committed to giving back to improve our communities and environmental impact
• A development-focused environment where you have autonomy to drive your career path

Indigenous Pact is an equal opportunity employer and we are dedicated to fostering an inclusive and barrier-free work environment for all employees and candidates. Preference will be given to qualified native applicants; however, all qualified individuals are encouraged to apply. Must be able to provide Indian Preference documentation if claimed. If accommodation is required during any stage of the recruitment process, please contact any member of our HR team. We thank all applicants for their interest; however, only those selected for interviews will be contacted.