People Operations Coordinator

HUMAN was founded in a Brooklyn sci-fi bookstore with a hacker mindset and the lofty mission of making the internet safer by putting humans first. Today, our Human Defense Platform safeguards enterprises from sophisticated bots, fraud, and account abuse—verifying the humanity of more than 20 trillion interactions per week for the world’s biggest brands and internet platforms.

Being HUMAN isn’t just our name — it’s how we show up for customers, partners, and most of all, our team. That means competitive pay, generous benefits, and meaningful perks — all in a culture that celebrates what matters to you, whether that's marathon training, your pets, or your favorite robot (we have many).

HUMAN is growing fast, and there’s never been a more meaningful time to join us. If you thrive on solving complex problems and want to help shape the future of cybersecurity, join us as we build a safer, more human internet.

The People Ops team at HUMAN is passionate about the Humans we hire to protect the internet. As partners to all areas of the business, we work to empower every team to do the best work while making HUMAN one of the best places to work.

We’re looking for a People Operations Coordinator to be responsible for supporting the operations, design, development, delivery, and execution of people operations initiatives.

• Serve as the first point of contact for employee questions regarding HR policies, benefits, and general inquiries.
• Support core operational processes and workflows throughout the employee lifecycle, including onboarding, offboarding, data management, and compliance.
• Oversee our compliance training platform and lead the company-wide launch of mandatory training, including harassment prevention.
• Conduct monthly audits—or as needed—for compliance and data accuracy.
• Maintain and update employee records in HRIS and ensure data accuracy.
• Collaborate cross-functionally to support culture, employee experience and training  initiatives.
• Take on additional projects and responsibilities as assigned to support the People Operations team.

• Eager to grow in your career, with 1-2 years of relevant experience in HR or People Operations preferred.
• Familiarity with HR operational processes and systems (BambooHR, ADP, Ashby, Ethena, etc) is preferred.
• Clear and confident communicator, both in writing and verbally.
• Highly organized, with the ability to manage multiple tasks and deadlines with accuracy and follow-through.
• Excellent time management skills and a strong sense of accountability.
• Discreet in handling confidential and sensitive information.
• Detail-oriented with strong project management skills and a proactive mindset.
• NY Metro area preferred, with the ability to work in-office on a hybrid schedule as needed.

The base pay range for this position is $60,000- $80,000 which can include additional on-target bonus and/or incentives. The base pay offered may vary depending on location, job related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

HUMAN prides itself on being an equal opportunity workplace. We firmly believe in putting people first regardless of who you are, where you come from, how you identify, or who your favorite robot is (we have many). We are on a mission to protect the integrity of the internet for everyone, so we welcome all individuals to come to share their unique experiences and perspectives as we fight against cybercrime together!

With Humans located in all parts of the world, we’ve fully embraced our diversity of thought and are always looking for innovative ways to connect with one another - even in virtual reality! Although New York City is our HQ, we have teams in Tel Aviv, Israel; London, UK; Victoria, Canada; San Mateo, CA; Miami, FL; and Virginia.

We trust our Humans in choosing where they work and how they work. The total rewards package we provide reflects our commitment to our Humans’ personal career development, which includes annual stipends for wellbeing and learning & development. We also offer weekly in-office lunch for hybrid employees, dedicated time off, HUMAN days, and so much more.

We’re constantly trying to anticipate the needs of our Humans to ensure each one of us is equally prepared to do some of the best work of our life. Taking care of one another is part of the HUMAN experience and how we build true HUMAN connections.

If you are an individual with a disability or special need that requires accommodation, please contact us directly.