Sales and Key Account Manager

About the Company

At Ushop Tax Free Ltd, we are modernizing the global shopping experience through innovative tax-free refund solutions for international travelers. Our digital platform simplifies compliance and enhances the retail journey by removing friction at the point of sale.

Focused on transparency, speed, and user experience, we partner with retailers and travelers to deliver smarter, more seamless cross-border transactions. Ushop is redefining how people shop internationally; making it easier, faster, and more rewarding.

About the Role

We’re looking for a Sales and Key Account Manager to join Ushop Tax Free Ltd in Sarajevo (Bosnia and Herzegovina), with flexibility for remote work. In this role, you’ll drive the expansion of our retail network across Bosnia and Herzegovina, building strong partnerships with local shops and retailers. You’ll play a key role in boosting visibility, revenue, and customer engagement by delivering impactful trainings, supporting international shoppers, and ensuring a top-notch Tax Free Shopping experience. Your work will directly contribute to growing our brand and bringing more value to both retailers and tourists alike.

Skills & Experience

• Proven experience in sales, key account management, or a related field
• Strong communication, negotiation, organizational and relationship-building skills
• Ability to analyze data and market trends to drive business growth
• Experience in the retail industry or working with international customers is a strong plus
• Proficiency in CRM tools and Microsoft Office Suite, particularly PowerPoint and Excel
• Minimum Bachelor's degree in Business Administration, Marketing, or relevant field
• Valid B-category driving license

• An exciting opportunity to grow your career in a fast-moving, innovative company with a truly international environment
• A competitive salary package, along with continuous opportunities for personal and professional development
• A flexible work setup with adaptable hours and the option to work fully remotely