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Who is Housecall Pro?  

Housecall Pro is a fintech company founded in 2013. We built a SaaS platform that helps Home Service Professionals operate their businesses. We created the application for plumbers, electricians, and other Pros in the home improvement/trades industries.

Housecall Pro is a simple, cloud-based field service management software platform aimed at helping companies keep track of jobs, monitor technician activity, and produce invoices easily.

Our core product helps our clients with scheduling, dispatching, job management, invoicing, payment processing, marketing, and more. They used to struggle with the ton of paperwork after their hours. Now they can save time, and manage their business in one app.

We support more than 27,000 businesses and have over 1,300 ambitious, mission-driven employees in San Diego, Denver, and all over the world (including 200+ talented and innovative Engineers).

🤜🤛  WHAT’S IN IT FOR YOU?:

• 💻🌎Remote environment totally built to make you feel that we are all together in one space without leaving your home office!
• 😎🏝Self Managed PTO - Beach? Mountains? Camping? Discovering new experiences? You are free to take time out as you need!
• ⏰Flexible work hours - We believe that you can reach your professional and personal goals working with us and encourage you to have a work life balance!
• A culture built on innovation that values big ideas - We are always open to new ideas that will improve the life of our Pros!
• Work in your own time zone - Because we don’t think that you should miss those memorable moments with your friends and family!
• Newest MacBook (or PC if you prefer!) + Setup Fee ($500) - What is an engineer without the right tools right? Here in HCP, you can choose your computer and  set up your home office!

We know what you are thinking…WHAT IS THE ROLE AND WHAT WILL YOU BE DOING? 👀

As a Senior Database Administrator, you are a part of a technical team that architects, builds, maintains, scales, monitors, and secures the Housecall Pro cloud infrastructure. This team promotes flexibility and autonomy and empowers you with creative freedom and ownership in your work. You are a part of the DevOps department, inside the larger engineering team, collaborating to drive performance, resilience, reliability and availability in our Database systems. Your ultimate goal is to enable engineering to help good Pros become great Pros, by creating a solid, flexible, and stable foundation that enables us to ship quickly in the face of massive growth. You face challenges with systems running real users and data with imagination, tenacity, and attention to detail. You are motivated to follow your curiosity into solutions, answers, and actions. Your superpower is empowering engineers with a Data First mindset, enabling others to make great decisions governing the storage, transmission, retrieval, and analysis of our data.

In your daily routine, you will: 

• Enjoy a mixture of schema design, reliability engineering, query and performance tuning, and operations work
• Build infrastructure in a public cloud using Infrastructure as Code techniques
• Collaborate with release engineering and delivery teams to optimize schema and data migrations, as part of our Agile development process
• Build, maintain, and monitor data persistence systems (ACID-compliant OLTP, OLAP, Search and KV/NoSQL) in our cloud environments with an eye to both flexibility and long-term viability
• Provide technical assistance, architectural insights, and individual contributor work across engineering
• Mentor, pair, and imbue delivery teams with techniques and data access patterns to improve our applications’ interface with our data tier
• Work directly with feature teams to optimize the development experience

🏆 You must be aware that joining Housecall Pro means: 

• Building a product that really improves users’ lives (70k users, 4.6 rates at App Store) - let’s see what clients say about the product;
• Being a part of a global team that build a diverse culture in our company
• Working with more than 200 engineers highly qualified and engaged in improving the life of our Pros. 
• Having a real impact on technical decisions without breaking through the corporate, glass ceiling;
• Being in direct contact with the community of users, who are eager to share their feedback;
• Rapidly growing teams that create a defined career path.

We think that this offer is for you if you:

• 5+ years of MySQL (8.0) and 3+ years of PostgreSQL administration and scaling experience
• Strong experience with traditional OLAP systems, ETL and associated Data Engineering and Data Warehouse practices
• Strong expertise in managing growing datasets using techniques like Partitioning, Sharding, Caching, Archiving, and Clustering
• Proficiency in performance profiling tools (Percona Toolkit, pgBadger, pg_stat_statements) and backup, restore, replication, and disaster recovery patterns
• Familiarity with at least one NoSQL implementation (e.g. Redis)
• Demonstrated experience with infrastructure as code tools (Terragrunt, Terraform, CloudFormation)
• Understanding of distributed systems and tradeoffs between consistency, availability, and partition tolerance
• Demonstrate a strong passion for using AI technologies to enhance productivity, quality, and innovation
• Curiosity and drive to stay ahead of emerging AI/ML technologies and their practical applications

🔝And also, you get extra points for:

• Experience with Redshift, or Snowflake administration
• Experience with Amazon Aurora and data replication to development environments.
• Experience with Elasticsearch/Opensearch in a cloud environment
• High-level written and verbal communication skills with the ability to work with team members from across the globe
• Reading and reasoning about code you are not familiar with 
• Discussing tradeoffs between B-tree and bitmap indexes is second-nature
• Understanding (and helping others understand) Cardinality, Data types, Transactions and Constraints in database design
• Experience in an Agile environment, thrive on iteration, and make opportunities to bring value sooner rather than later

Okay, okay, you need something to pay the bills, right? 🤑

Our range of compensation starts at: 💵7000 USD dollars.💵

Come and join us in HCP!

Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service.

Housecall Pro’s brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success.

We support more than 40,000 businesses and have over 1,800 ambitious, mission-driven, genuinely fun-loving teammates across the globe. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we’d love to hear from you

Housecall Pro celebrates diversity and we are committed to creating an inclusive environment.  We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law.

 #LI-Remote