Director, Internal Controls

About HighLevel: HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.

Our Website - https://www.gohighlevel.com/

YouTube Channel - https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g

Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/

Our Customers: HighLevel serves a diverse customer base, including over 80K agencies & entrepreneurs and 500,000 businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.

Scale at HighLevel: We work at scale; our infrastructure handles  around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.

Who You Are: HighLevel is looking for a seasoned internal controls professional with deep expertise in SOX compliance, risk management, and internal controls over financial reporting. You have a strong background in public company environments and have successfully designed and implemented scalable internal control frameworks. You have a passion for building and refining internal control frameworks that not only meet compliance standards, but also enhance business processes. You thrive in fast-paced, high-growth SaaS environments, bringing a strategic yet hands-on approach to building and optimizing controls.

• Conduct Risk Assessments – Identify and assess financial and operational risks, ensuring appropriate controls are in place to mitigate potential exposures.
• Design & Implement Internal Controls – Develop, document, and enhance internal controls over financial reporting to support SOX compliance and IPO readiness.
• Assess & Strengthen Compliance – Evaluate existing processes, identify gaps, and recommend improvements to align with public company requirements.
• Support SOX Readiness – Lead the company’s SOX compliance efforts, including risk assessments, process documentation, and control testing. Work closely with external consultants to ensure alignment with best practices and regulatory requirements.
• Develop Process, Policy & Procedure Documentation – Create templates and frameworks for documenting key processes, policies, and procedures. Partner with Finance, Accounting, IT, and other teams to ensure accurate and consistent documentation.
• Leverage AI & Automation Tools – Utilize AI-powered solutions and other automation tools to enhance efficiency in documentation, risk assessments, and control monitoring.
• Collaborate Cross-Functionally – Partner with Finance, Accounting, IT, and Operations to integrate controls into key business processes.
• Monitor & Improve Control Effectiveness – Conduct periodic control assessments, track remediation efforts, and implement best practices.
• Liaise with External Auditors – Coordinate with auditors on internal controls testing and ensure timely resolution of findings.
• Develop & Deliver Training – Develop and deliver training to teams across the organization, specifically on internal controls, SOX compliance, and risk mitigation strategies.
• Support IPO Readiness Efforts – Assist in preparing financial and operational controls for a successful transition to a public company.

• Bachelor’s degree in Accounting, Finance, or Business Administration.
• CPA, CIA, or CISA is required.
• 10+ years of experience in internal controls, SOX compliance, risk management, or audit, with at least 3+ years in a public company environment.
• Strong understanding of SOX 404 requirements, internal controls over financial reporting (ICFR), and risk assessment methodologies.
• Experience in designing, implementing, and testing internal controls, with a track record of driving process improvements.
• IPO readiness experience or working in a company preparing for an IPO is a strong plus.
• Proven ability to collaborate cross-functionally with Finance, Accounting, IT, and other teams in the organization to ensure effective control execution.
• Experience working with external auditors and consultants to support SOX compliance and risk mitigation efforts.
• Strong documentation skills, with experience developing templates and frameworks for policies, processes, and procedures.
• Excellent problem-solving and analytical skills, with a proactive approach to identifying and addressing control gaps.
• Prior SaaS or technology industry experience is preferred, particularly in high-growth and international environments.
• Ability to adapt quickly to changing priorities.
• Excellent organization and time management skills.

EEO Statement:

At HighLevel, we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way!

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.