Healthcare Customer Service Representative - job 2 of 34

Job Summary

A company is looking for a Healthcare Customer Service Representative.

Key Responsibilities

• Make outbound calls to patients, members, and customers for appointment scheduling and health assessments
• Assist patients with benefits and insurance information, and conduct surveys
• Provide empathetic support to enhance patients' healthcare experiences

Required Qualifications

• High School Diploma or General Education Degree (GED) required
• Strong computer experience, including data entry and navigation
• Experience with Microsoft Outlook and Word
• Ability to adhere to daily schedules and duties
• Must provide two monitors of at least 22 inches with HDMI and Display ports