Project Manager, Field Operations

About Gridware

Gridware exists to enhance and protect the mother of all networks: the electrical grid. The grid touches everything and the consequences can be dire when it fails: wildfires burn, land is destroyed, property is damaged, and lives are lost.

Our team created an advanced sensing system to continuously analyze critical grid behavior. Utilizing high-precision sensor arrays and intelligence, our system identifies and preemptively mitigates faults. The technology has been proven with utilities to bolster safety, enhance reliability, and reduce outages. The demand for power will only increase. We protect the grid of today while we build the grid of tomorrow.

Gridware is privately held and backed by the best climate-tech and Silicon Valley investors. We are headquartered in San Francisco, California.

Role Description 

The Field Ops Project Manager will be responsible for overseeing the deployment of Gridware’s grid monitoring systems across the U.S. The role will require strong partnership with the on-the-ground field operations team along with teams at HQ, including manufacturing, fleet, and product. The ideal candidate will possess leadership skills, the ability to communicate effectively across all levels of the organization, and experience managing multiple projects concurrently.  

• Develop and optimize processes to manage device deployments and look for opportunities for automation in workflow tools.
• Project manage our field installations- from kick-offs and leading daily stand-ups to hosting retrospectives.
• Partner closely with manufacturing team to ensure devices are delivered to the field and the RMA process is followed   
• Prepare reports, progress updates, and other deliverables for utility customers.  
• Communicate via Slack, Jira, text, phone, etc. to our field team and internal partners, ensuring everyone has the right information at the right time. 
• Maintain issue tracking boards as the main interface between field team and other departments.  
• Manage the schedule for field operations personnel to ensure projects are appropriately staffed.  
• Support creation of a reliable and efficient training program for field installers that involves functional content, safety, live shadowing, etc.  
• Travel to installation sites across 8 states and growing to shadow and determine areas for process improvement and better communications with field team  

• 3+ years of experience in project management, preferably in field operations or construction.  
• Proven ability to manage complex projects with multiple stakeholders and tight deadlines. 
• Demonstrated experience creating automations for tools, Atlassian product suite (i.e. Confluence and Jira) experience strongly preferred.  
• Excellent communication skills, with the ability to coordinate between technical teams and external partners. 
• Degree in Engineering, Project Management, or a related field. 
• Ability to travel up to 25% of the time to be in field. 

• Experience in the energy or utilities sector, particularly in grid infrastructure projects. 
• Experience working with tradespeople. 
• Experience building, implementing, and managing first-of-a-kind processes.   

This describes the ideal candidate; many of us have picked up this expertise along the way. Even if you meet only part of this list, we encourage you to apply!

Benefits

Health, Dental & Vision (Gold and Platinum with some providers plans fully covered) 

Paid parental leave 

Alternating day off (every other Monday)

“Off the Grid”, a two week per year paid break for all employees. 

Commuter allowance 

Company-paid training