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Senior Developer Advocate, Grafana Developer Advocacy (Remote, Sweden)

This is a remote position and we're considering candidates in Sweden only.

Our Community

We were born from Open Source and it’s in our founding and company DNA.  Our job in developer advocacy is just that - to advocate for this community, and nurture the people within it.  When they succeed, Grafana does as well.  We believe that a big, vibrant, participatory community is how the most innovation happens, and how we grow.

What we are looking for:

Our ideal candidate would be an experienced technical communicator who wants to improve Grafana OSS and loves participating in open source communities.  We're looking for someone who is excited about teaching, and engaging with the world in person, on online forums and in social media.  If this sounds like you and you stay on top of what's happening in Grafana, observability, telemetry, or distributed systems, we should talk. We strongly encourage under-represented groups to apply.

As a Developer Advocate, you are a technologist first, and will help teach developers, SREs, administrators and others how to build with Grafana.  That starts with things like dashboards, but goes much deeper into APIs, plugins, any kind of data that helps us understand complex systems and how they function.  You will participate in events, author content, appear in videos, and many other programs.  A big plus for us is if you already participate meaningfully in open-source communities such as Kubernetes, Prometheus, or the wider CNCF.

We work in the R&D part of the organization, alongside product managers and engineers.  The aim of the role is to help users build cool stuff.

Reporting to the Director of Developer Advocacy, you'll work with an all-remote team of advocates and community support engineers. 

The types of things you will be doing include:

  • Creating technical content to educate and empower developers & SREs; this can include sample applications, presentations, blog posts, and other materials
  • Act as an ally and colleague of external practitioners who are getting started
  • Build relationships with people across the community, to support & inspire
  • Provide feedback on our products; help be a conduit of what the community is saying, to help us improve the feedback loop between what users need and what Grafana delivers

Success in this role is measured by making our users successful. In a few months, you either already know, or will have learned about our technology and how to improve education for the community.  A few months later, you will have worked on several programs in front of our community; you might be submitting talks to conferences and user groups.  

Must-Haves:

  • Substantial technical experience, though this can come from a variety of different disciplines such as testing, software development, system integration, SRE, monitoring, observability, or operations
  • Effective communicator with lots of patience. You will be interacting with people from all over the world with varying levels of experience with Grafana and communication styles. 
  • Collaborative mindset that thrives in a culture of learning and sharing what you learn back to the team and community.
  • A background in a technical field such as a BS in Computer Science, or equivalent experience
  • Technical writing skills, as shown through any form of past written work
  • Presentation skills, for example any form of past speaking experience
  • Willingness to travel 30% of the time

"Nice to have" skills that are not required but that we can help you build

  • Experience with observability, telemetry, application performance monitoring (APM) or similar
  • History of participation in open source developer communities, in any form
  • Experience with Cloud e.g. AWS, Azure, GCP is definitely a big plus
  • Experience running or organizing communities

In Sweden, the Base compensation range for this role is SEK 738,518  - SEK 886,222.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here. Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

 

 

About Grafana Labs: There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).
 
Benefits: For more information about the perks and benefits of working at Grafana, please check out our careers page.
 
Equal Opportunity Employer: At Grafana Labs we’re building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees. If you're excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.
 
We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow.
 
For information about how your personal data is used once you’ve applied to a job, check out our privacy policy
 
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What You Should Know About Senior Developer Advocate, Grafana Developer Advocacy (Remote, Sweden) , Grafana Labs

If you're on the hunt for a unique opportunity as a Senior Developer Advocate at Grafana Labs, your search might just have come to an end! In this fully remote position based in Sweden, you'll be stepping into a role deeply rooted in the open-source community—a community that Grafana proudly embraces. We're on the lookout for someone who not only understands technology but is passionate about sharing that knowledge with developers, SREs, and tech enthusiasts alike. You'll be at the forefront of shaping how people engage with Grafana tools, from crafting dashboards to diving into the specifics of APIs and plugins. This job isn’t just about coding; it’s about connecting with individuals around the world, providing insightful content through blog posts and presentations, and gathering community feedback to enhance our offerings. Whether you're interacting at big tech events or online forums, your mission is to empower others and drive innovation in the observability space. If you have a background in technical fields, love teaching others, and have a collaborative mindset, we’d love to chat with you. Join us in creating a thriving community that fuels the success of Grafana and its users, with the freedom to grow and explore new ideas in a diverse, inclusive environment. Your journey with Grafana awaits!

Frequently Asked Questions (FAQs) for Senior Developer Advocate, Grafana Developer Advocacy (Remote, Sweden) Role at Grafana Labs
What does a Senior Developer Advocate do at Grafana?

As a Senior Developer Advocate at Grafana, your role revolves around advocating for the developer community, creating educational content, and collaborating with users to enhance community engagement. This includes writing technical articles, participating in events, and establishing valuable feedback channels to improve Grafana products.

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What skills are essential for a Senior Developer Advocate at Grafana?

Essential skills for a Senior Developer Advocate at Grafana include technical proficiency in software development or SRE practices, excellent communication abilities, a collaborative spirit, and experience in technical writing and presentations. An understanding of observability and open-source community engagement is also beneficial.

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Is the Senior Developer Advocate position at Grafana fully remote?

Yes! The Senior Developer Advocate position at Grafana is completely remote, with candidates being considered in Sweden only. This allows you to work from the comfort of your own home while engaging with an international community.

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What kind of experience is Grafana looking for in a Senior Developer Advocate?

Grafana values substantial technical experience across varied disciplines such as software development, system integration, or operations for the Senior Developer Advocate role. This can come from previous roles that involve direct interaction with observability tools and a solid understanding of technical concepts.

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What type of community engagement does Grafana expect from its Senior Developer Advocate?

Grafana expects its Senior Developer Advocate to actively participate in open-source communities, creating connections, supporting newcomers, and fostering relationships that encourage shared learning and innovation among developers and tech enthusiasts.

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What are the career advancement opportunities for a Senior Developer Advocate at Grafana?

At Grafana, as a Senior Developer Advocate, you will have ample opportunities for career advancement, including further specialization in community building, technical education, and perhaps eventually moving into leadership roles within the developer advocacy team.

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What is the company culture like at Grafana Labs?

The culture at Grafana Labs is collaborative and inclusive, valuing diversity and encouraging a safe space where employees from various backgrounds can contribute their unique perspectives. Team members support one another in their personal and professional growth.

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Common Interview Questions for Senior Developer Advocate, Grafana Developer Advocacy (Remote, Sweden)
Can you describe your experience with technical communication?

In responding to this question, you should highlight any past roles where you've transformed complex technical concepts into easily digestible content. Share examples of tools or platforms you used for communication and the impact your efforts had on team performance or user understanding.

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How do you engage with the open-source community?

Discuss specific communities or events you've participated in, contributions you've made, or any projects you've initiated that enhanced community interactions. Emphasize your passion for building relationships and supporting others in their tech journeys.

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What strategies would you use to gather feedback from developers?

Outline methods you might implement such as sending surveys after tech talks, initiating discussions in community forums, or conducting workshops that focus on receiving direct feedback. Stress the importance of listening and adapting based on what users say.

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How would you approach creating educational content for Grafana users?

Share your process for developing educational materials; this could include identifying user pain points, collaborating with developers to ensure accuracy, and utilizing different mediums like blogs, videos, or live demos to reach a broader audience effectively.

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Can you give an example of how you've improved a product based on user feedback?

Provide a specific instance where user feedback directly influenced product changes or enhancements. Focus on both the feedback loop you established and the tangible results from implementing those suggested modifications.

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What are some challenges you've faced in a developer advocacy role?

Discuss challenges such as engaging a community that might be skeptical or resistant, and how you've chosen strategies to overcome these hurdles. This can showcase resilience and adaptability in your advocacy efforts.

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How do you measure success as a Developer Advocate?

Talk about specific metrics you've tracked, such as community engagement rates, feedback received, or the number of successful training sessions held. This demonstrates your analytical approach and commitment to continuous improvement.

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Describe a time when you worked on a cross-functional team.

Provide an anecdote illustrating how you collaborated with various departments. Emphasize the importance of communication and how different perspectives can lead to innovative solutions.

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What tools do you use for managing content and community engagement?

Mention any tools you're familiar with, like Content Management Systems, community forums, or analytics tools. Share how these tools help facilitate your communication efforts and drive engagement.

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How do you keep yourself updated with trends in technology related to Grafana?

Explain your approach to staying informed, whether through online courses, attending webinars, or following thought leaders in the field. Discuss your commitment to lifelong learning and how it enhances your effectiveness as a Developer Advocate.

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Grafana Labs is the company behind Grafana, Loki, Mimir and Tempo, the leading open source software for visualizing operational data.

228 jobs
MATCH
VIEW MATCH
BADGES
Badge Diversity ChampionBadge Flexible CultureBadge Future MakerBadge Innovator
CULTURE VALUES
Inclusive & Diverse
Diversity of Opinions
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Mental Health Resources
Learning & Development
Flex-Friendly
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$73,851/yr - $88,622/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
November 27, 2024

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