Follow up Specialist and Lead Generation for a Health Counseling Services

Job Overview:

We are seeking a results-driven Lead Generation & Follow-Up Specialist to help nurture potential clients for our health counseling services. Your primary role will be to conduct follow-up calls with leads to determine their continued interest, answer basic inquiries, and encourage next steps toward a consultation or enrollment.

PLEASE NOTE: ONLY CANDIDATES WITH UPDATED CV AND AN INTRO VIDEO WILL BE PROCESSED.

Key Responsibilities:

• Conduct outbound follow-up calls to leads who have previously shown interest in health counseling.
• Confirm whether prospects are still interested and provide relevant information about our services.
• Maintain accurate records of lead interactions, statuses, and feedback in the CRM.
• Identify and address any objections or hesitations from potential clients.
• Schedule consultations or connect interested leads with the appropriate counselor.
• Send follow-up emails or text messages as needed to keep leads engaged.
• Collaborate with the sales or counseling team to optimize lead nurturing strategies.
• Meet daily or weekly follow-up targets to maximize conversion rates.

Qualifications & Skills:

• Experience in lead generation, sales, telemarketing, or customer service (preferably in the health & wellness or counseling industry).
• Strong verbal communication skills with a warm, professional, and persuasive tone.
• Ability to build rapport and handle objections effectively.
• Familiarity with CRM systems and follow-up tracking.
• Self-motivated and results-driven, with strong organizational skills.
• Comfortable working remotely with minimal supervision.
• Bonus: Experience in health counseling, wellness coaching, or healthcare-related fields.

How to Apply:

Interested candidates should submit their resume and a cover letter detailing their relevant experience and qualifications to patrick.g@globalpacificsupport.com with the subject line "Lead Generation VA Application”. PLEASE ATTACH THE LINK OR SHORT VIDEO INTRODUCTION OF YOURSELF HIGHLIGHTING YOUR EXPERTISE AND EXPERIENCE.