Customer Service, Collections Coordinator

Why GLS?

Purpose: Access to affordable, reliable transportation is essential to leading productive work and personal lives, caring well for oneself, one’s family, and the needs of others. Through advanced analytics and technology, we can more accurately predict credit risk and provide more people with an affordable auto financing option for their next vehicle. That’s what GLS has done for over 10 years, helping more than half a million families meet and improve their transportation needs. 

People: Join a culture of over 1,000 employees who Care Deeply and Think Boldly, driving innovation in an adaptive and positive culture that celebrates successes. We empower and reward individuals and teams who make direct, positive impacts to the business and each other, who take pride in their work and are ever-raising the bar. 

Growth: Recognized by Inc 5000 as one of the fastest-growing private companies in America. Join GLS to grow with us!

Benefits: GLS offers the below great benefits for your amazing work!

o   Competitive base pay and performance bonuses, dependent on role

o   Medical, dental, vision, telemedicine, supplemental insurance benefits, long-term and short-term disability

o   401K with employer match and 100% immediate vesting

o   Paid Time Off (PTO) and paid company holidays to help you balance work and personal life

o   Paid Volunteer Time Off (VTO) Annually

o   Tuition Reimbursement

o   Parental Leave

o   Business casual work environment

Come join our growing team!

GLS is actively seeking enthusiastic and driven individuals to become part of our expanding team as Customer Service/Collections Representatives. As a Customer Service/Collections Representative, you will play a crucial role in resolving account delinquency by using proactive outreach and building positive relationships with customers.

• Dependable - more reliable than spontaneous
• People-oriented - enjoys interacting with people
• Detail-oriented - focus on the details of work rather than the bigger picture
• Achievement-oriented - enjoys taking on challenges, even if they might fail
• High stress tolerance - thrives in a high-pressure environment

• FIXED 40-HOUR SCHEDULE
• NO SUNDAYS!
• One late night (8:00p) per week, most days off by 6:00!
• Every fourth Saturday 8:00 am — 12:00 pm

• Requirements are subject to change
• We are open to candidates with backgrounds in Food Service, Hospitality, Retail, and Healthcare in addition to Call Center

2023 California Applicant Privacy Notice

GLS participates in the E-Verify program to confirm the employment eligibility of all newly hired employees

Please visit www.glsauto.com for information about our great company and other amazing opportunities

Applicants have rights under Federal Employment Laws

Family and Medical Leave Act (FMLA) 

Equal Employment Opportunity (EEO) 

Employee Polygraph Protection Act (EPPA)