Front Desk Secretary

*Schedule:*

• Monday–Thursday: 9:00 AM – 5:00 PM
• Friday: 9:00 AM – 1:00 PM

*Job Description:*
Our friendly and fast-paced orthodontic office in Passaic is seeking a warm, organized, and professional Front Desk Secretary to join our team. As the first point of contact for our patients and families, you’ll play a key role in creating a welcoming environment and ensuring smooth front-office operations.

*Key Responsibilities:*

• Greet patients and visitors with a friendly and professional demeanor
• Answer phone calls, respond to inquiries, and manage appointment scheduling
• Confirm appointments and handle patient check-ins/check-outs
• Collect and process payments, and assist with billing questions
• Maintain accurate patient records and update information as needed
• Coordinate with orthodontic staff to ensure timely patient flow
• Assist with insurance verifications and basic administrative support

*Qualifications:*

• Prior experience as a front desk secretary preferred.
• Strong communication and customer service skills
• Comfortable using office software and scheduling systems
• Detail-oriented, organized, and reliable
• Friendly and professional appearance and attitude
• Ability to multitask in a busy environment