Business Development Manager (Dutch & French) - job 2 of 2

As a Business Development Manager at Fresha, your key responsibilities include achieving sales targets, reaching out to decision-makers to generate new business, presenting and promoting products through demos, managing the entire sales process, and collaborating with various departments to ensure a seamless partner experience. You will also provide valuable feedback on market trends to enhance Fresha’s offerings.

To qualify for the Business Development Manager position at Fresha, candidates should have a minimum of two years of B2B sales experience with a proven track record. Fluency in Dutch, French, and English is essential, along with industry knowledge in SaaS or online marketplaces. Experience in the beauty and wellness sector is a plus, but a genuine enthusiasm for the role is equally important.

The interview process for a Business Development Manager at Fresha consists of a screening call with the Talent Team, followed by an in-depth skills and experience discussion with the General Manager. The final step is a presentation during an in-person interview with the Chief Commercial Officer and General Manager, ensuring a thorough evaluation of your fit for the role.

The salary for a Business Development Manager at Fresha ranges from €45,000 to €60,000 per year, which includes a base salary of €45k and a variable component that could reach an additional €15k, bringing the total on-target earnings (OTE) to €60k. This compensation reflects the value Fresha places on driving growth and success within the company.

At Fresha, you can expect a dynamic and collaborative work environment that emphasizes autonomy and teamwork. Employees work from the office four days a week, with the option to work remotely one day each week. Fresha promotes an inclusive culture where individuals from diverse backgrounds feel comfortable and empowered to contribute to the company's vision.

To answer this question effectively, highlight your knowledge of Fresha as a leading marketplace platform for beauty and wellness. Mention how Fresha connects consumers with local businesses while providing an all-in-one solution for operations management, showcasing both sides of their business model.

Discuss your strategies for relationship-building, such as understanding their needs, maintaining regular communication, and demonstrating value through tailored presentations. Provide specific examples of successful partnerships you’ve established in the past.

Share specific methods like leveraging data analytics, understanding market trends, and maintaining proactive outreach to potential clients. Speak about your commitment to tracking KPIs and celebrating wins to keep motivation high.

Explain your method of listening to the client's concerns, validating their feelings, and then presenting solutions that address their objections. It's important to demonstrate empathy and ensure open communication.

Showcase your awareness of current trends such as the rise of online bookings, customer loyalty programs, and technological integration in the beauty sector. Mention specific examples from your research or experience that highlight your industry knowledge.

Discuss your organizational skills and your method for evaluating leads based on potential revenue, urgency, and engagement levels. A strong answer might include the use of CRM tools to manage follow-ups and track progress.

Prepare a compelling story from your past experience that demonstrates your sales skills—from the initial approach to closing the deal. Highlight the specific tactics you used and how you tailored your message to resonate with that particular client.

Explain how market research informs your understanding of potential clients, competitive advantages, and industry developments. Provide examples of how you’ve utilized research to adapt sales strategies successfully.

Share personal strategies for maintaining motivation, such as setting personal goals, learning from feedback, and seeking support from peers. Illustrate with an example of a challenging sales situation and how you overcame it.

Discuss qualities such as strong communication skills, perseverance, a strategic mindset, and the ability to build relationships. Relate these qualities back to your own experiences to create a fuller picture of your candidacy.