Florida Licensed Field Technician

Job Summary

A company is looking for a Field Tech/Call Center Agent (Hybrid, FL).

Key Responsibilities

• Conduct medical record abstraction services both in-person and electronically
• Contact provider offices to request and schedule retrieval of medical records
• Document and track record retrievals using in-house computer applications

Required Qualifications

• Clinical experience preferred (e.g., medical assistant, certified nursing assistant)
• Previous call center sales or collections experience in a healthcare environment preferred
• Knowledge of accurate data entry and office procedures required
• Understanding of HIPAA regulations
• Must have reliable high-speed internet and be willing to travel