Regional Manager

Fairstead is expanding in the Richmond, Vrginia area, and has an exciting opportunity to oversee a region of growing properties. The Regional Property Manager oversees the day-to-day operations of communities in their assigned area, implementing policies, procedures, and practices to enable each property to meet budgeted financial goals and achieve operational performance objectives.  

RESPONSIBILITIES: 

• Complete oversight of all real estate property management functions, including managing their region's day-to-day administrative and maintenance operations. 

• Creates and implements leasing and marketing plans, resident relations, budget preparation and financial reporting, and monitoring compliance with HUD. 

• Prepares monthly variance analysis reports (Financial Overviews) for submission to the CFO (Chief Financial Officer). 

• Conducts monthly budget reviews to ensure sites are meeting NOI. 

• Ensures that all resident complaints are handled expeditiously, diplomatically, and professionally. 

• Supervises the appropriate building security measures, incident documentation, lease violation reports, and proper notification of management, owner, and/or insurance carriers where necessary. 

• Develops, implements, and assures continued implementation of preventive maintenance programs.  

• Ensures maximum economic rents are achieved through active rent level management, general and targeted outreach methods, assurance of leasing skills, and resident retention programs. 

• Responsible for vouchering through TRACS and ensuring all voucher-related issues are handled expeditiously and turned around to the Contract Administrator. 

• Coordinates with staff & third-party contractors to ensure all work orders are closed out with signatures and photos of all work. 

• Approve the purchases of large-scale items/repairs. 

• Performs other related duties as required. 

BENEFITS: 

• Generous employer contribution for Medical and Dental through United Healthcare. 

• Employer-Paid Vision Plans. 

• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%. 

• 12 paid Holidays. 

• 20 days of PTO. 

• 7 Sick days. 

• Employer-paid life Insurance. 

• Flexible Spending Account. 

• Nationwide Pet Insurance. 

• Disability Insurance. 

• Laser Correction Discount. 

• Employee Discounts on appliances, apparel, and more. 

QUALIFICATIONS: 

• Two (2) years of experience as a Regional Property Manager. 

• Proficiency in YARDI is required. 

• Experience with preparation and oversight of REAC and MOR inspections. 

• Exceptional communication, customer service, and organizational skills. 

• Ability to diffuse difficult situations. 

• Knowledge of the Virginia residential market (Rent Stabilization, DHCR, HPD). 

• In-depth knowledge of Affordable Housing. 

• Ability to manage multiple priorities while demonstrating the initiative to produce results and resolve problems. 

• Being bilingual in English and Spanish is a plus. 

• Able to effectively present information and respond to questions from management, vendors, and associates. 

• Adhere to tight deadlines and quick turnarounds for deliverables. 

• Ability to work collaboratively in a dynamic environment where adaptability is imperative. 

• Strong written and oral skills. 

• Accurate with a strong attention to detail. 

• Proficient in Microsoft Office Suite.