Brokerage Agent, Post Entry

As a Fortune 500 company, Expeditors employs more than 16,000 trained professionals in a worldwide network of over 329 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customize solutions and seamless, integrated information systems. Our services include the consolidation and forwarding or air or ocean freight. Customs brokerage, vendor consolidation, cargo insurance, time-define transportation. Order and risk management, warehousing. distribution and customized logistics solutions. Expeditors is headquartered in Seattle, Washington. 

Scope of Position:  The Brokerage Post Entry Specialist must proactively assist in enforcing compliant Expeditors brokerage operational import standards, policies and procedures. Supports our Vision and Mission Statement, making our promise real to all our employees and customers.

Key Deliverables

•Proactively comply to achieve expected results: 

• Company Policy & Culture
  • All team members to complete 52-hour training per year (4.33 per month).
  • All team members to complete all mandatory training timely.
  • Perform Consistently at the highest level
  • 100% compliant requirements of the company’s process and system deployments
  • 100% Compliance all the time 
• Post Entry
• Efficiently monitor the CHQ implemented Post Entry Management Application (PEMA) Request List Tool, assisting our relentless pursuit of efficiency and operational excellence:
  • Performance: Ensure self-assessing, proactively prioritization of request depending on workload, urgency, time sensitivity based on Customs Regulations
    • Organize and re-prioritize all request as needed in order to meet all deadlines.
    • Post Summary Corrections (PSC)
    • 520D NAFTA Refund request
• Keep all Post Entry Team record back up information updated and referenced in:
  • F\Branch\Compliance\Post Entry
  • Edoc on each file
• Actively participate in the optimization of systems and tools and continuously improve the efficiency, productivity and quality of the service.
• Ensure strong knowledge and proper use of all post entry procedures with all imports department
• Monitor and properly tend to Customs rejections, PSC initiated docs required, email request, 520D NAFTA refund status review, CEE communications.
  • Consistently close off all finalized post entry & 520D projects with recaps and invoice customers accordingly.
  • Upload all pertinent project back up correspondence and information in F drive
  • F:\Branch\Compliance\Post Entry\Projects
• Review all 520D NAFTA refund request for NAFTA certificate compliance
• Review all PSCs for customer approval and appropriate compliant back up or customer confirmation prior to submission
• Self-initiated reviews to updates for Customs Post Entry Procedures
  • Post Entry Department Training Document
  • CBP.GOV
  • ACE Entry Summary Business Process
• Communications to our customers, both internal and external, are expected to be continuously maintained at the highest level.  Ensure that the customer is aware of the status and/or problems relating to the service provided.
  • Responses to inquiries from internal and external sources are prompt, accurate and reliable
  • All correspondence should be addressed within the hour or acknowledge the request and action within 24 hours.

• Education: Bachelor's degree in Business Administration or related field (Preferably)
• Customs Brokerage License (or willing to take it in the near future) (Preferably)
• 3 years’ experience in import brokerage
• Experience interacting with government agencies
• Familiar with Expeditors’ network (CFIT)
• Import Clearance Specialist Certifications
• Customer Satisfaction oriented
• Strong interpersonal and communication skills, ability to communicate at all levels written and oral communication and presentations.
• Ability to relate and influence employees at all levels.
• Leadership skills
• Problem solving and business analytical skills.
• Ability to complete work within standard procedures, guidelines and office policies.
• Disposition to take ownership on assigned projects
• Self-driven personality and good business sense are expected.
• Strong computer skills, including knowledge of all Microsoft Office applications
  • MS Office – Word, Excel, Access, Power Point, One Note
• Skills to create trainings
• Hands on knowledge of Post Entry Standard Processes
• Strong understanding of 19 CFR (Parts 1 – 199) and the HTSUSA
• Research skills, problem solving and follow-up skills
• English and Spanish fluency.
• Commitment to Exemplify our culture at all times.

All your information will be kept confidential according to EEO guidelines.