Technical Manager - Clinical Trials

The work we do at Eurofins Professional Scientific Services matters, and so do our employees. At Eurofins PSS, we put a focus on your professional growth. We provide our employees the ability to break into the biopharmaceutical industry and grow from the bottom up. We have the supportive teams and tools available to invest in you while also affording you work-life balance and a competitive benefits package.

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.

If you’re looking for a rewarding career, a place to call home, apply with us today!

POSITION SUMMARY:

We have an exciting opportunity for a leader with a clinical trial background to help stand up a lab in collaboration with our client.  This Technical Manager will support hiring and managing building to a team of ~60 PSS employees for a PSS client site.

POSITION RESPONSIBILITIES:

• Support Associate Technical Director in building and managing a team of ~60 PSS employees
• Technical background and experience to contribute as SME
• Oversee training of new employees.
• Manage Group Leaders/SME’s
• Direct day to day administration and operation of services for contracted scope of work including assurance that scheduling of laboratory staff is appropriate to meet testing or other delivery expectations
• Timely recruiting of new or replacement staff.
• Work with recruiting teams to drive down recruitment TAT’s.
• Work with their teams to drive up retention.
• Be more readily available to work with their staff on career pathing to help retain employees.
• Applies GMP/GLP in all areas of responsibility, as appropriate
• Applies the highest quality standard in all areas of responsibility
• Demonstrates and promotes the company vision
• Demonstrates strong client service skills, teamwork, and collaboration
• Proactively plans and multitasks to maximize productivity
• Meets all quality and productivity metrics and demonstrates strong teamwork and collaboration
• Deliver KPI’s and metrics directly to Associate Director or client contacts where necessary. 
• Ensure proper training of all employees in operations to ensure safety, quality, productivity, teamwork and client service
• Ensure efficient and effective operations and systems to support strategic goals of company and client in Product Quality
• Ensures high client satisfaction by proactively creating and measuring metrics; tracks and updates all information for contract metrics for quarterly review
• Manages communication with group leaders on all shifts, and other cross functional groups
• Provide leadership and motivation; coach and develop individuals and team to maximize performance
• Ensures compliance to cGMP and/or FDA compliance where applicable
• Perform administrative functions as needed; attend company and client meetings and share information
• Participate with Site Management team in strategic planning, succession planning and employee engagement
• Continuously improves processes and gains efficiencies

BASIC MINIMUM QUALIFICATIONS:

• BS degree in biological or related sciences with at least 7 years of experience or Advanced degree with 3 years of experience
• Management and training experience
• Clinical trial experience
• Experience working with robotics
• Experience with PCR, Oligonucleotides, Plasmids
• Effective oral and written communications
• Strong problem-solving skills

PREFERRED QUALIFICATIONS:

• Advanced degree is preferred
• At least 5 years of clinical trial experience
• At least 3 years of management experience
• Vaccine testing experience

Position is Full Time, Monday – Friday First Shift with support outside of standard hours. Candidates currently living within a commutable distance of West Point, PA are encouraged to apply.

What we offer:

• Excellent full time benefits including comprehensive medical coverage, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays
• Yearly goal-based bonus & eligibility for merit-based increases

Eurofins USA PSS Insourcing Solutions is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.