E-Commerce Analyst

Who we are

Etraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe. We hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network and serve Booking.com with flights. Etraveli Group has also established strategic partnerships with companies like Skyscanner, Google Flights, TUI, etc.

Every day we strive to make the world smaller for our customers and bigger for our people. Our diverse team of more than 3000 passionate professionals is what makes us the industry’s tech wonder and the best in the world at what we do. Our major offices are in Sweden (HQ), Canada, Greece, India, Poland with the Athens office being one of the largest, hosting around 600 employees working from the center of Athens for the rest of the world.

Position Summary

We are seeking an E-commerce Analyst who embraces the combination of an entrepreneurial sales mindset and analytics. You are a data-driven professional focused on creating conversion-centric experiences to drive the metrics that matter the most for us as an e-commerce team. As an E-commerce Analyst you will be a key player in a test focused e-commerce team and responsible for optimizing CR and the user experience on both a global and local market level.

You will be working with the whole A/B-testing process in a very cross-functional environment including other e-commerce analysts, product managers, designers, product owners and developers. With a strong sales focus, you will drive insights from analyzing both qualitative and quantitative research, set up and execute actions based on your insights. You will drive both feature development and sales actions.

Alongside continuously driving CR-development you will be project managing key initiatives within the e-commerce field. You will project lead both strategic initiatives as well as project origin from your research and insights.

Responsibilities

• Responsible to drive CR-development and e-commerce KPIs on specific markets.
• Analyze user data and KPIs throughout the customer journey and drive actionable insights.
• End-to-end management of A/B tests and coordination with stakeholders
• End-to-end management of feature development including setting UX- and tech requirements in close collaboration with PO, tech lead and UX-designer
• Project management of e-commerce related projects

• Educational background in a business-related field, such as Business Administration, Marketing, Economics or Statistics
• 1-3 years of working experience in a similar role
• Website analytics and the UX-conversion tactics that help drive both performance and insights.

• Experience in A/B-testing and relevant degree
• A need to understand user behavior
• Experience in different analytic tools, GA, QlikView, Looker
• Preferable basic front-end development knowledge and GTM
• Preferable experience in SEO
• Building strong relationships and close collaboration with stakeholders
• Strong communication skills in English 

Working at the leading European OTA in selling flight tickets, means being part of a fantastic group of professionals, all of us with different skills and personalities which is what makes us a great team. We offer you:

• Hybrid working environment - having the opportunity to work both remotely and at the office enabling you flexibility!
• Office in the City – We sit on bright, large floors (over 4000㎡!) in central Athens. Just a short walk from the Ambelokipi Metro station.
• Growth – We believe in personal development and continuous education, thus we offer the opportunity of role-related training on tools and best practices.
• Team activities - We also like to schedule company/department/team activities and events outside the office space!
• Fun & Work: We have a relaxed & fun work environment where you can enjoy free coffee/tea, playing ping pong or video games.
• Health Benefits - Through partners we offer a private health insurance plan. We also offer the possibility to use 2 extra medical leave days in case of need.

At Etraveli Group we value diversity; we pride ourselves on being a company represented by people of all different backgrounds. During hiring, we are committed to ensure equality and promote diversity in the workplace at every selection stage. As such, we provide the same opportunities for all candidates regardless of race, religion or belief, gender, nationality, ethnicity, sexual orientation, age, marital status, disability, or any other characteristic protected under any anti-discrimination law or regulation.