Communications Specialist (100602)

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

• Develop, write, design, and produce digital content, including promotional videos, social media content, digital magazines, e-newsletters, and multimedia presentations and proficient in necessary software to complete tasks.
• Works with systemwide management and staff to establish and track customer outreach and recruitment plans, goals, and activities
• Develops and utilizes communication strategies, Standard Operating Procedures (SOP), and informational materials
• Communicates up to date information to internal and external stakeholders, including but not limited to system partners, media, jobseekers, and employers
• Ensures strong virtual service options across the system to enable social distancing
• Oversees systemwide social media activities – utilizing Facebook, Instagram, Twitter and other applications
• Ensures social media activities are conducted according to professional standards, in appropriate frequency, and aligned with consistent protocols across the system
• Ensures the website meets professional standards, receives a high level of utilization, and provides access to meaningful information and options for virtual participation
• Develops, maintains, and strengthens the online Learning Management System
• Develops and maintains materials to communicate service delivery options and processes to the community through virtual and in-person mediums
• Facilitates the systemwide Outreach Workgroup and provides updates to Operator
• Trains and supports system staff on messaging and communication with potential jobseekers and employers seeking services
• Conducts community outreach to identify and engage potential program participants in program activities.
• Makes presentations, both in-person and virtually, about systemwide programs to community groups, social service organizations, and other stakeholders to promote enrollment

• Knowledge of business, community and current economic environment
• Knowledge of and experience with effective marketing and community outreach techniques and strategies
• Strong organizational/administrative skills and demonstrated ability to communicate with people from diverse cultures and customs
• Ability to plan and organize workflow
• Excellent verbal and written communication and interpersonal skills
• Demonstrated customer service skills
• Strong presentation skills with public speaking experience
• Demonstrated computer skills with experience using word processing and spreadsheet software programs
• Demonstrated experience utilizing technology and social media to effectively manage communication initiatives
• Demonstrated experience working with and developing learning management system
• Demonstrated experience developing and maintain an organizational website
• Familiarity with the communities being served, with knowledge and understanding of local needs and resources
• Demonstrated knowledge of labor market trends
• Friendly, professional demeanor

All your information will be kept confidential according to EEO guidelines.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.